Client Coordinator

3 days ago

Langley, Canada As You Are Counselling Full time

Join Our Dynamic Team as a Client Care Coordinator

Are you an outgoing, detail-oriented, and efficient professional looking to make a real impact? Join our vibrant team and make a meaningful difference every day

**About Us**

As You Are Counselling is a thriving private therapy clinic in Langley. Our team supports individuals and relationships through specialized services in a supportive and inclusive environment. We support those who do not fit into a certain mold determined by society, culture or expectation. Our mission is to create positive change and empower lives.

**What You’ll Do**
- Front Desk Support: Provide exceptional support to our therapy practice, assisting with client bookings, payments, managing intake & consent forms, and more.
- Quality Assurance: Ensure all administrative tasks are completed accurately, including follow-ups on payments, securing payment information, and uploading secure documents. Manage booking software, including schedules and treatments offered.
- Office Maintenance: Keep the office area organized, manage office supplies, maintain clinical files, and confirm claims with insurance companies.

**What We Offer**
- Supportive and understanding environment
- Learning and growth opportunity in the counselling related field
- Beautiful modern office with large windows (view our space on our website)
- Conveniently located: 200 Street, Langley
- Free parking

**Strong Assets**
- 1-3 years of experience in Client Care and Customer Service, preferably in a medical office at the front desk.
- Psychology undergraduate students and graduates are welcome
- Dynamic, self-motivated individual with the ability to work independently, proactively, and well under pressure.
- Strong communication skills with the ability to communicate professionally and compassionately.
- Confidence in sharing ideas and constructive feedback to help us grow.
- Ability to juggle multiple projects simultaneously, meeting deadlines, and staying organized.
- Tech-savvy, with interest or experience using Microsoft Office and Jane.
- Ability to work autonomously and collaboratively with a talented team.
- Being flexible with taking on other shifts as needed.

**Schedule**

**From date of hire to December 31, 2025 the schedule is**:

- Monday 7:30am to 3:45pm
- Tues: 2:45pm to 7:15pm
- Sat 2:45pm to 7:15pm

**From January 1, 2026 onward, the permanent schedule is**:

- Thursday to Saturday 2:45pm to 7:15pm

Ready to Join Us?

We’d love to hear from you Please submit your resume and cover letter through Indeed.

**Job Types**: Part-time, Permanent

Pay: $18.00 per hour

Expected hours: 13.5 - 16.5 per week

**Benefits**:

- Casual dress
- Company events
- On-site parking

Ability to commute/relocate:

- Langley, BC: reliably commute or plan to relocate before starting work (required)

Application question(s):

- From Nov 1, 2025 to Dec 31, 2025 are you able to work Mondays 7:30am-3:45pm, Tuesdays 2:45pm to 7:15pm, and Saturdays 2:45pm to 7:15pm and then starting January 1, 2026 work Thursday to Saturdays 2:45pm-7:15pm?

Work Location: In person

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