Medical Office Assistant

1 week ago

Sherwood Park, Canada Synergy Family Care Clinic Full time

**Position Summary**

**Key Responsibilities**
- Greet and assist patients, visitors, and other team members in a professional and friendly manner.
- Answer and manage a multi-line telephone system, directing calls and taking accurate messages.
- Schedule, confirm, and manage patient appointments using an electronic medical record (EMR) system such as Med Access.
- Register new patients, verify personal information and insurance coverage, and assist with completing forms.
- Process patient billing, collect payments for uninsured services, and handle insurance claims.
- Manage and update confidential patient records (both electronic and paper) in compliance with privacy regulations.
- Process incoming and outgoing mail, faxes, and other correspondence.
- Coordinate specialist referrals and diagnostic tests for patients.
- Maintain the reception and waiting areas to ensure they are clean, organized, and stocked with necessary supplies.
- Perform other general clerical and administrative duties as required.

**Qualifications and Skills**
- High school diploma or equivalent is required.
- Completion of a recognized Medical Office Assistant diploma or certificate program is preferred.
- Prior experience as a Medical Office Assistant or in a medical/administrative role is an asset.
- Experience with Med Access EMR system is a strong plus.
- Proficient computer skills, including Microsoft Office Suite and patient management software.
- Excellent organizational and time-management skills with the ability to multitask effectively.
- Exceptional communication and interpersonal skills, with a compassionate and professional demeanor.
- Strong attention to detail and a high degree of accuracy.
- Ability to work independently and as part of a team in a fast-paced environment.
- Knowledge of medical terminology and office procedures is an asset.

**Benefits**
- Extended health care, On-site parking, Paid time off

**How to Apply**

Note: We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Pay: $16.78-$22.33 per hour

Expected hours: 40 - 44 per week

**Benefits**:

- On-site parking
- Paid time off

Work Location: In person

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