Medical Office Assistant
1 week ago
**About Us**
True Balance Wellness Division is dedicated to providing exceptional patient care in a supportive and holistic environment. Our practice focuses on wellness solutions, including hormone therapy, women’s health, and general health services. We pride ourselves on our patient-centered approach, teamwork, and commitment to excellence.
**Position Overview**
We are seeking a motivated and detail-oriented Medical Office Assistant to join our dynamic team. Multiple roles are available, including:
-**:
- New Patient Coordinator**:
-**:
- Booking Specialist**:
-**:
- General Administration**:
-**:
- Hormone Specialist**
This is a fantastic opportunity for someone with medical office experience and education to contribute to a vibrant healthcare setting while advancing their own professional growth.
**Key Responsibilities**
Depending on the specific role, responsibilities may include:
- **New Patient Coordinator**:
- Serve as the primary point of contact for new patients, guiding them through registration and initial scheduling.
- Collect and process patient information accurately.
- Provide excellent customer service, ensuring a welcoming and informative first impression.
- **Booking Specialist**:
- Manage appointment scheduling, cancellations, and rescheduling.
- Coordinate with medical team to optimize scheduling efficiency.
- Ensure accuracy of patient data and appointment details.
- **General Administration**:
- Handle patient inquiries and direct calls appropriately.
- Maintain patient records, files, and billing information.
- Assist in daily office tasks and administrative projects as needed.
- **Hormone Specialist** (Medical Office Assistant with a focus on hormone therapy)
- Support healthcare providers in managing hormone therapy patients.
- Coordinate patient follow-ups, lab work, and treatment plans.
- Educate patients on hormone therapy procedures and follow-up guidelines.
**Qualifications**
- _**Completion of a Medical Office Assistant program or relevant post-secondary education (required).**_
- _**Previous experience working in a medical office or clinical environment (required).**_
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Proficiency in electronic medical records (EMR) systems and MS Office suite.
- Ability to multitask effectively in a fast-paced setting.
**Why Join Us?**
- Competitive compensation and benefits package.
- Opportunities for professional growth and development.
- Supportive team environment focused on wellness and patient-centered care.
- Chance to make a meaningful impact on patients’ health and wellbeing.
**How to Apply**
If you are passionate about healthcare, possess the necessary qualifications, and are eager to grow within a forward-thinking medical practice, we encourage you to apply.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
**Benefits**:
- Extended health care
- Store discount
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Application question(s):
- Which location is most convenient for you? (Sherwood Park, Spruce Grove or St. Albert)
- Which of our open positions interests you the most? (New Patient Coordinator, Hormone Specialist, General Admin or Booking Specialist)
- Do you have at least one year of recent medical office experience?
- Do you know your typing speed (WPM)?
Work Location: In person
Application deadline: 2025-02-02
Expected start date: 2025-02-17
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