Medical Receptionist/ Medical Office Assistant

1 week ago


Sherwood Park, Canada Excellence Medical Full time

We are looking for part-time to full time medical Receptionist to join our clinic and provide exceptional customer service to our patients

Responsibility includes but is not limited:

- Greeting patients upon arrival; booking, confirming and re-scheduling appointments
- Ensuring that all phone calls and other forms of communication, queries and concerns are answered and re-directed as necessary
- Facilitate communications between patients and health care professionals
- Coordinating collection of payments for uninsured services and issue of appropriate receipts for documentation Prioritizing and completing tasks according to urgency
- Assign patients to Exam rooms
- Transcribe and process physician orders
- Review and process incoming faxes and other documentation related to referrals, recalls and consultations
- Appropriately access and review patient reports and results; Patient filing methods and record keeping
- Transfer and or update patient files as needed
- Complete forms and documentation related to specimens, tests, etc.
- Work collaboratively within a multidisciplinary team
- Complete patient registration, appointment bookings, re-bookings, cancellations as necessary
- Assist and prepare exam rooms
- Cleaning duties as necessary
- Other duties as required

**Job Types**: Full-time, Part-time
Part-time hours: 18-35 per week

**Salary**: $18.00-$20.00 per hour

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Medical receptionist/MOA: 2 years (required)

Shift availability:

- Day Shift (preferred)

Work Location: In person



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