Office Administrator

**THE POWER TO RESPOND AND BE HEARD**:
Headquartered in Redmond, WA, USA, with centers of engineering excellence in Victoria, BC, Canada, and Brisbane, QLD, Australia, Zetron currently has over 40,000 console positions, hundreds of established partners and value-added resellers, and coverage in more than 100 countries. Zetron is an established global leader in connecting communications centers with field operations, personnel, and constituents.

**THE ROLE**:
We are looking for a versatile Office Administrator to oversee a wide range of tasks for the general operation of our Victoria Regional office. This role will provide administrative support to all our departments and work closely with our HR team. The Office Administrator will be the first point of contact interacting regularly with internal and external customers, so bring your amazing people skills.

**Overall responsibilities may include**:

- General reception services including answering and directing telephone calls; and greeting, logging and directing visitors to the company.
- Serve as a member of the Global Customer Care Call/Admin Team by appropriately fielding and logging Customer
- Service, Technical Support, and/or Sales inquiries.
- Work closely day to day with the HR department by supporting recruitment, welcoming new hires and other HR administrative tasks as assigned.
- Main support to all other departments as well as regional senior level executive(s) as the go-to person for office administrative tasks and facility requests.
- Oversee and communicate the needs for repairs to facilities, equipment, or grounds to ensure they are completed efficiently and effectively.
- Responsible for managing building facility access cards.
- Manage incoming and outgoing mail / courier deliveries to reception area.
- Order office, janitorial and staff canteen supplies to maintain inventory or as needed.
- Event and meeting coordination.
- Travel arrangement support.
- Book use requests and monitor conference room and guest office schedules.
- Ensure the front reception, general office area, conference rooms and guest offices are tidy and welcoming.
- Maintain electronic filing systems.

**WHAT WE ARE LOOKING FOR**:

- An amazing communicator (oral and written) with impeccable customer service skills
- Excellent attention to detail, time management and organizational skills with the ability to prioritize.
- Detail and process oriented.
- Experience managing busy office settings.
- Enjoy multitasking and problem-solving.
- Work well as part of a team or with little or no supervision.
- Takes initiative and enjoys a challenge.
- Professional attitude with a focus on privacy and confidentiality.
- Ability to establish and maintain effective working relationships with a wide variety of individuals and groups, both inside and outside of the organization.
- A minimum of two years administrative experience or a completed study program in Business or Office Administration. Consideration may be given to applicants with an equivalent combination of education and experience that provides similar relevant expertise.

**BENEFITS AND CULTURE**:
At Zetron, we know that a compensation package doesn’t just stop at your salary. Our culture encompasses high performing people who work hard but also enjoy each other’s company and love sharing ideas. We are located near beautiful downtown Victoria in the newly restored Press Building with modern office space built for collaboration

As a full-time employee, you will also have access to a variety of benefits including:

- Competitive benefits package
- Healthcare & Wellness Spending Account
- Company matched retirement savings program
- Short-term incentive plan
- Training budget for continuous improvement of your skills

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- RRSP match

Schedule:

- Monday to Friday

Application question(s):

- Are you currently legally eligible to work in Canada?
- What are your salary expectations for this role?
- Where are you currently located? If not in Victoria, are you willing to relocate?

Work Location: In person