Office Coordinator

Prestige Hotels and Resorts’ Corporate Office is looking for a full-time Office Coordinator to join our team in downtown Kelowna.

**Who are we?**

We are more than a hotel chain. We are B.C.’s finest family-owned chain of resorts, hotels, and inns with locations across beautiful British Columbia. We pride ourselves on delivering superior guest experiences with a personal touch, and hard work and kindness is at the forefront of our company values.

A career with Prestige Hotels & Resorts opens up exciting new career and personal growth opportunities. Our brand continues to be an innovative, forward-thinking leader in hospitality, and we currently operate 18 properties and additional affiliated businesses.

**What is in it for you?**
- Be a part of a company that wants to make a difference in BC communities (visit our website to read about our love for JoeAnna's House and our Go Green Program)
- Competitive hourly wage based on your experience ($20 - $22 per hour)
- Prestige Benefits Package
- Retirement savings contributions upon enrollment
- Restaurant and Hotel discounts
- Perfectionist: someone who excels at admin tasks
- High attention to detail as accuracy is crucial
- Positive attitude and good communication skills
- The ability to manage multiple tasks simultaneously
- The ability to relate to the public in a friendly and professional manner
- Strong time management skills and ability to work well under pressure
- Proficient use of computer programs
- **Must be legally entitled to work in Canada**:

- **Must have a valid driver’s license**

**Scope of Responsibility**
- General Duties:_
- Welcomes visitors by greeting them in person or on the telephone; answering or referring inquiries
- Maintains safe and clean office area
- Provides administrative support to the executive team
- Coordinates travel schedules, and use of company vehicles
- Prepares and maintains organized documentation
- Organizes and maintains network files
- Assists with updating and maintaining company manuals and reference materials under the direction of the HR Coordinator
- Assists with local errands for purchasing and/or projects
- Other duties and projects as assigned by the Chief Operating Officer
- Guest Services Support Duties:_
- Issues guest resolution letters as directed by the VP of Sales & Marketing
- Handles reservations for gift certificate bookings and/or guest resolution letters
- Handles contra bookings and tracking
- Prepares gift certificates and tracks their use
- Processes all direct billing requests, verifies credit references, and lets clients know how much an account is approved for
- Human Resources Duties:_
- Provides administrative support for Recruitment & Selection
- Referencing, job postings, updating job descriptions
- Supports the updating of and development of training materials for Prestige Online Training
- Assists with quarterly Prestige Online Training updates for employee status of completion
- Updates the Policy and Procedures Manual and other manuals as assigned by the HR Coordinator
- Assists VP of Organizational Development and HR Coordinator as required
- Operations Duties:_
- Supports liquor licensing under the direction of the Operations Administrative Assistant
- Supports purchasing for Corporate Office and the hotels (under the direction of the Operations Administrative Assistant), which includes:

- Monitors and organizes inventory of supplies for corporate office and the hotels; orders supplies as required
- Assists with product and service quote sourcing
- Tracks bulk supply items for re-billing to locations
- Assists with invoice review/approval for product and services
- Assists with local errands for purchasing and/or projects
- Assists with maintaining and updating lease asset lists

Pay: $20.00-$22.00 per hour

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- RRSP match

Schedule:

- Day shift
- Monday to Friday

Work Location: In person