Quality and Education Coordinator

Quality and Education Coordinator (QE Coordinator)

Kelowna, British Columbia, Canada | Temporary, Full Time

The Opportunity

At Baptist Housing, every day is an opportunity for you to help our seniors experience life well in supportive communities. As a member of our team, you can enjoy a fulfilling career while working in a collaborative environment where support for you is prioritized. As the Quality and Education Coordinator, you will play a critical role in supporting and executing strategies to enhance the quality of care and educational initiatives across Baptist Housing. Your efforts will ensure our Senior Living Communities uphold the highest standards of service excellence while fostering continuous improvement and professional growth within our teams.

About The Role

The Quality and Education Coordinator is a vital position at Baptist Housing, focused on driving quality improvement and educational excellence across our communities. As the bridge between the Quality and Education (QE) team and the wider organization, you will play a key role in ensuring resources, policies, and training programs align with Baptist Housing's commitment to exceptional care and continuous learning.

In this role, you will manage quality data, analyze it for reporting and decision-making, and maintain a centralized library of resources to support our team members. Collaborating with Practice Leads, Educators, and external partners, you will coordinate and deliver training initiatives, support policy updates, and implement quality improvement projects.

This role also includes providing high-level administrative support to the Vice President, Wellness, and the QE team. You will schedule meetings, take minutes, and coordinate logistics for education programs and quality initiatives. Additionally, you’ll oversee digital platforms like SharePoint to ensure seamless access to essential tools and materials.

Key Responsibilities

1. Quality and Education Administration:
2. Collect, collate, and format quality data for reporting and analysis.
3. Maintain consistency in formatting and branding across all quality and education materials.
4. Update and manage policies, procedures, and educational resources on digital platforms.
5. Support the design and delivery of online education modules in collaboration with Practice Leads and Educators.
6. Project Coordination:
7. Assist with quality improvement projects, ensuring timely rollouts.
8. Coordinate internal and external training sessions and liaise with stakeholders.
9. Manage SharePoint and other platforms to organize and store resources effectively.
10. Administrative Support:
11. Provide day-to-day administrative support to the Vice President, Wellness, and the Quality and Education team.
12. Prepare and distribute meeting agendas, record minutes, and organize schedules.
13. Coordinate bookings, travel arrangements, and expense reports.
14. Health Safety:
15. Foster a culture of health and safety by identifying hazards and encouraging safe practices.
16. Take proactive steps to enhance workplace safety and compliance.

Requirements

1. High school diploma; additional training or certifications in administration or education are assets.
2. 3+ years of experience in an administrative role, preferably within healthcare or senior living.
3. Proficiency in Microsoft Office Suite, SharePoint, and other digital platforms.
4. Strong communication skills, both written and verbal.
5. High attention to detail with excellent organizational abilities.
6. Ability to manage multiple tasks and adapt to changing priorities.
7. Proficiency in creating, managing, and formatting online educational resources.
8. Commitment to maintaining confidentiality and exercising sound judgment.
9. Team player with a proactive and positive attitude.

About You

You are a highly organized and detail-oriented professional with a strong passion for education and quality improvement. With experience in administrative roles, particularly within healthcare or senior living, you are adept at managing multiple projects, analyzing data, and delivering educational resources that align with organizational goals. Your exceptional communication skills and proficiency in digital platforms such as SharePoint and Microsoft Office Suite allow you to collaborate effectively with diverse teams and external partners.

A team player with a proactive and positive attitude, you thrive in environments where continuous learning and quality initiatives are prioritized. Your commitment to excellence, attention to detail, and ability to adapt to changing priorities make you an ideal fit for the Quality and Education Coordinator role at Baptist Housing. Above all, you share a deep dedication to enhancing the lives of seniors, ensuring they experience life well in supportive communities.

How To Apply

To apply for this position, please click the 'Apply’ button, where you can submit your resume and complete the necessary steps to apply for this job.

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