Concierge

2 days ago

Calgary, Canada Princeton Grand Condo Full time

**Position Summary**:
The Concierge will report to the Lead Concierge and will be responsible for providing a comfortable atmosphere and stress-free environment to residents and their guests by delivering remarkable customer service. Duties include managing the front desk, providing miscellaneous services and information to residents, as well as assisting prospective residents, vendors, contractors and visitors. The concierge will also be responsible for ensuring a safe and secure environment by monitoring security cameras and completing security checks.

**Duties and Responsibilities**:
Greet residents and guests in a professional and friendly manner making them feel welcome

Accept packages and advise residents

Inspect building and grounds to ensure safety, monitors security cameras

Schedule elevator usage for resident move-ins, move-outs, and deliveries

Maintain tracking logs for deliveries and parking passes

Accept reservations for guest suites

**Education and/or experience**:
High School diploma or equivalent

Minimum of 1 year’s customer service experience

**Skills/Specialized Knowledge**:
Legally entitled to work in Canada

Ability to read, write, understand, and communicate in English

Ability to use a personal computer, working knowledge of Microsoft Word, Excel and internet as well as other computer tracking systems used by the company

Excellent customer service and interpersonal skills

Ability to multitask

Ability to cope with and defuse difficult situations

Ability to maintain confidentiality

Problem solving skills with the ability to handle emergency situations

**Other Requirements**:
Must maintain a professional appearance and comply with prescribed dress code

Ability to be at work on a regular and consistent basis

**Job Type**: Part-time

Pay: $20.00 per hour

Expected hours: 16 per week

Work Location: In person

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