Concierge

6 days ago

Calgary, Alberta, Canada The Village Centre Full time

Know our Family. Seize the Moment.

We currently seeking a Full-Time Concierge to join our Village Centre (amenity centre) team in the beautiful & vibrant community of Westman Village on Mahogany Lake

As a Village Centre Concierge, you are professional, you are connected, and you are empowered. In every moment and in every interaction. You have a strong willingness and devotion to the highest level of customer service, impossible is Conciergable You come to us with a strong customer facing background within the hospitality/service industry and are available to work a part-time schedule which will be Friday- Sunday 3:00 pm -11:30 pm.

Are you ready to join our team to provide our owners and guests world-class exceptional customer service?

A day in the life of a Village Centre Concierge:

  • Provide prompt, professional, and courteous service to Residents and Guests, in a personalized and refined manner.
  • Provide special services as requested (car rentals, taxi arrangements, reservations, special occasions, package receiving, etc.).
  • Set-up and assist with daily programs and events.
  • Conduct detailed tours of the Village Centre, when requested.
  • Assist the management team in duties associated with the smooth operation of the Village Centre, as needed.
  • Participate in day-to-day tasks associated with our on-site retail & coffee shop.
  • Complete administrative duties as assigned.
  • Review pass-on documents at every shift to ensure full understanding of requests and timelines.
  • Our Centre opens at 6:30am and closes at 11:30pm so, shift times may vary at times.

What you bring to the table:

  • A sensational customer service philosophy, with the desire to exceed expectations at every opportunity.
  • 3 – 5 years of working experience at a significantly high Customer Service level, preferably in the hospitality industry.
  • Outgoing & kind personality.
  • Proven ability to work independently as well as part of a larger team.
  • Strong written and verbal communication skills.
  • Highly developed interpersonal, organizational, and problem-solving skills.
  • Ability to adjust to continually shifting priorities.
  • Consistently neat, clean, and professional appearance.
  • Ability to maintain confidentiality and to use discretion when dealing with Owners, Guests, and Vendors.
  • Strong computer skills including an expert working proficiency in Outlook, Excel, and Word.
  • Pro-serve is an asset

As a Platinum-Level Best Managed Company, we will provide you the following:

  • Hourly wage starts at $19.50 per hour
  • Potential for flexible health & dental coverage
  • Opportunity for career advancement
  • Employee centric culture
  • Customized training programs
  • Staff events & activities throughout the year
  • On-site parking

Do you see the potential? Are you ready to be part of the lifestyle? Join the award winning community of Westman Village by applying through

We thank all applicants for their interest; however only those selected for an interview will be contacted. No telephone or agency inquiries please.

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