Office Assistant

6 days ago

Laval, Canada Systèmes Sous-sol Québec Full time

_Basement Systems Québec_, regional leader in the foundation repair industry in Quebec, is looking for an experienced **Office** **Assistant** to join our growing HR department.

**WE BELIEVE IN WORK-LIFE BALANCE Permanent, full-time position.** **No weekend and No evenings.**

**We are recommended by: APCHQ and ACQ**. We were voted **Canadian Dealer # 1 at the Contractor Nation 2018 and 2020 annual convention** and we are the **recipient of the 2019, 2020 and 2021 Consumer Choice Awards.**

**Advantages**:

- $ 20 per hour
- Full-time permanent job with benefit package after 90 days
- A culture of trust, respect and fun
- The best tools and training Solid compensation and benefits
- Company matches your RRSP contributions up to 3%
- A team you can be proud of - we've received numerous awards [see list of awards below] Excellent company reputation
- Ability to travel to the United States at company expense on a regular basis for training and certifications

**What you will do**:

- Facilitate activities within HR (human resources) department in the day-to-day operations
- Maintain the CRM database of our customers
- Respond to customer calls with professionalism and courtesy and provide them with a remarkable experience
- Good phone etiquette
- Organize, plan and coordinate schedule appointments, follow-ups, cancellations and manage special customer requests
- Continuously monitor staff calendar and ensure appointment scheduling is optimized
- Help in different departments as needed
- Process texts, archive, copy, print, publish, organize, etc

**What you must have**:

- 1 year of customer service experience - good track record
- Bilingual
- Disciplined and motivated
- Have good listening skills
- Ability to follow up
- Likes to consult and help people
- Naturally positive, open to new learning
- Find creative solutions to unforeseen events and problems
- Great interpersonal skills and enthusiasm
- Proficiency in computer
- 100% ready to learn

We guarantee **100% customer satisfaction,** not only by excelling in prompt customer service and our free estimates, but also through the quality, integrity and peace of mind offered.

We are looking for an experienced **Office Assistant** to join our HR department.

**Job Types**: Full-time, Permanent

**Salary**: $20.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- administrative assistant: 1 year (preferred)

**Language**:

- French (required)
- English (preferred)

Work Location: In person

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