Sdr

At Buster Fetcher, we help businesses turn shipping problems into profit.

We’re a team united by our shared values of constant and never ending improvement (CANI ), having a WIN/WIN mindset, being passionate for our work, adaptation and resourcefulness.

We’re a fully remote startup with a team of 12, growing and taking on new challenges every day

As Sales Development Representative (SDR) you will be responsible for connecting with potential new customers, ensuring that they get onboard and activated into our product and booking demo calls for them with our account managers. From taking on new challenges to following the lead of incredible mentors, we promise you will grow, learn, and make a difference.

If you’re a person who is driven by delivering results for customers and thriving in a fast paced environment this is a perfect position for you. Be sure to read on

**You’re good at**:

- Strong and Clear Written and verbal communication
- Strong empathy for customers and their success.
- Desire for committing over-delivering and following up with customers to make sure they’re successful
- Problem-solving and analyzing data to gain clear insights to improve our process.
- Managing your work and collaboration in a highly organized and proactive fashion.
- Communicating brand/products effectively and clearly to the market and internal customers

**Extra awesome**
- You love inspiring others with enthusiasm
- You love connecting with people
- Love to learn and grow every day
- You have experience working at a tech company

**What you’ll do**
Sales Development Representative, you’ll be responsible for:

- Ensuring follow-up by passing leads to account executives with calls-to-action, dates, and complete profile information
- Outbound phone calls to qualify leads and schedule product demos with

Account Executives
- Qualifying prospects and identifying qualified sales leads for the sales team.
- Partnering and working closely with team members in sales to define and achieve customers’ success criteria, show ROI, and ensure customer loyalty.
- Meet Monthly Sales Account Leads (SAL) Quota
- Producing and conducting Executive Business Reviews; building engaged relationships with clients to ensure Buster Fetcher is supporting every client in their business goals.
- Drive true value for customers and report on it.
- Acting as a liaison between internal teams to ensure customer needs are being met.
- Keeping consistent and organized documentation on our customer relationship

The following experience is relevant to us:

- Excellent communication in written and spoken French and English.
- Already own a computer that is up to date, capable of handling VOIP software
- Experienced with online tools (ie: Google docs, sheets, Trello, Zoom.)
- History of meeting and exceeding customer expectations
- Excellent organizational and analytical skills
- Extremely comfortable engaging with customers to ensure their success
- Experience working with a team across multiple disciplines
- You don’t meet the requirements described above
- You view yourself as an introvert
- You are not totally fluent in french and english
- You don’t like learning, growing and improving yourself
- You are not a team player

**Why join us**

Working at Buster Fetcher can accelerate your career and give you the opportunity to work with world-class talent. We’re a team that loves what we do and we all thrive on our ability to make an impact. There are many benefits that come with working with us such as:.

40hrs/week (Flexible work hours)
Opportunities to get involved in various projects and expand your skills and experience
Competitive compensation
Lots of autonomy over how and where you work
Possibility to be promoted to Account Executive

Up for the challenge?

Make sure the first word of your proposals start with PARCELS. Proposals without these

2 instructions fully followed will be rejected.

**Salary**: From $20.00 per hour

**Benefits**:

- Flexible schedule
- Work from home

Schedule:

- 8 hour shift

Supplemental pay types:

- Commission pay

COVID-19 considerations:
As our staff works 100% remote, all our interactions were already on the phone or on video call before the pandemic.

**Experience**:

- sales: 1 year (preferred)

Work Location: Remote