Restoration Coordinator/administrative Assistant

2 days ago


Burnaby, Canada GSP Services Ltd Full time

**About Us**:
GSP Services Ltd. is a trusted leader in plumbing, heating, and restoration services across the Lower Mainland. We take pride in delivering reliable, high-quality service backed by a strong, collaborative team culture built on accountability, communication, and professionalism.

We are looking for a **Restoration Coordinator / Administrative Assistant** to join our growing team. This role is ideal for someone who enjoys multitasking, thrives in a fast-paced environment, and has excellent attention to detail. You will play a key role in supporting our restoration department, coordinating projects, and ensuring our operations run efficiently from start to finish.

**Responsibilities**
- **ey Responsibilities**:
**1. Work Orders & Job Coordination**
- Create work orders and organize project details based on job scope and requirements.
- Communicate with project managers, dispatch, and customers to schedule visits and confirm appointments.
- Maintain detailed internal notes and update scheduling information in the job management system.

**2. Scheduling & Dispatch**
- Monitor project manager calendars to ensure all jobs and site visits are properly scheduled.
- Assign technicians to jobs based on availability and workload.
- Ensure all relevant job details are included in dispatch notes.

**3. Technician & Project Support**
- Follow up with technicians for job updates and completion confirmation.
- Prepare invoices and ensure all job information is accurate before review and submission.
- Keep detailed communication logs and job records.

**4. Materials & Subcontractor Coordination**
- Order materials and supplies as required for each job.
- Coordinate with subcontractors for specialized work (e.g., flooring, drywall, painting).
- Ensure project timelines are maintained and communicate updates to the team.

**5. On-Call Scheduling**
- Prepare and distribute weekly on-call schedules for technicians.
- Update dispatch to reflect on-call assignments.

**6. Weekly Job & Billing Review**
- Run reports to identify unscheduled jobs, pending estimates, and incomplete billing.
- Follow up to ensure all administrative tasks and project files are up to date.

**Qualifications**:

- Previous experience in an administrative, coordination, or dispatch role (restoration, construction, or service industry experience is an asset).
- Excellent organization and time management skills.
- Strong communication and multitasking abilities.
- Proficient in Microsoft Office Suite and job management software (ServiceM8, Jobber, or similar preferred).
- Ability to work independently while supporting a team-driven environment.

**Why Join GSP Services Ltd.?**
- Supportive and collaborative team environment.
- Competitive compensation and benefits.
- Opportunities for growth and professional development.
- A company culture that values teamwork, initiative, and reliability.

Pay: $25.00-$30.00 per hour

**Benefits**:

- Dental care
- Extended health care

Work Location: In person



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