Restoration Coordinator/Administrative Assistant

1 week ago

Burnaby BC VA C, Canada GSP Services Ltd Full time $60,000 - $80,000 per year

About Us:

GSP Services Ltd. is a trusted leader in plumbing, heating, and restoration services across the Lower Mainland. We take pride in delivering reliable, high-quality service backed by a strong, collaborative team culture built on accountability, communication, and professionalism.

We are looking for a Restoration Coordinator / Administrative Assistant to join our growing team. This role is ideal for someone who enjoys multitasking, thrives in a fast-paced environment, and has excellent attention to detail. You will play a key role in supporting our restoration department, coordinating projects, and ensuring our operations run efficiently from start to finish.

Responsibilities

  • ey Responsibilities:

1. Work Orders & Job Coordination

  • Create work orders and organize project details based on job scope and requirements.
  • Communicate with project managers, dispatch, and customers to schedule visits and confirm appointments.
  • Maintain detailed internal notes and update scheduling information in the job management system.

2. Scheduling & Dispatch

  • Monitor project manager calendars to ensure all jobs and site visits are properly scheduled.
  • Assign technicians to jobs based on availability and workload.
  • Ensure all relevant job details are included in dispatch notes.

3. Technician & Project Support

  • Follow up with technicians for job updates and completion confirmation.
  • Prepare invoices and ensure all job information is accurate before review and submission.
  • Keep detailed communication logs and job records.

4. Materials & Subcontractor Coordination

  • Order materials and supplies as required for each job.
  • Coordinate with subcontractors for specialized work (e.g., flooring, drywall, painting).
  • Ensure project timelines are maintained and communicate updates to the team.

5. On-Call Scheduling

  • Prepare and distribute weekly on-call schedules for technicians.
  • Update dispatch to reflect on-call assignments.

6. Weekly Job & Billing Review

  • Run reports to identify unscheduled jobs, pending estimates, and incomplete billing.
  • Follow up to ensure all administrative tasks and project files are up to date.

Qualifications:

  • Previous experience in an administrative, coordination, or dispatch role (restoration, construction, or service industry experience is an asset).
  • Excellent organization and time management skills.
  • Strong communication and multitasking abilities.
  • Proficient in Microsoft Office Suite and job management software (ServiceM8, Jobber, or similar preferred).
  • Ability to work independently while supporting a team-driven environment.

Why Join GSP Services Ltd.?

  • Supportive and collaborative team environment.
  • Competitive compensation and benefits.
  • Opportunities for growth and professional development.
  • A company culture that values teamwork, initiative, and reliability.

Job Type: Full-time

Pay: $25.00-$30.00 per hour

Benefits:

  • Dental care
  • Extended health care

Work Location: In person

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