Office/sales Administrator

**Office & Sales Administrator Position (In Office)**

**(Immediate and Urgent Vacancy)**

**Our Company**: _For over 40 years, Four Seasons has been a leader in manufacturing innovative, quality sunrooms and has become one of the largest manufacturers of seasonal screen enclosures, greenhouses and year-round sunrooms, solaria, and conservatories in the entire world. Four Seasons has been defining the cutting edge in glass room and outdoor product design, manufacturing and marketing since its inception in 1975. We are the company that sets the standard other companies attempt to follow. (Will add the edited version with section about Local)_

**The Role**: Office & Sales Administrator

**Direct Reports**: 0

**Reports To**: Sales Manager

**Role Description**:
**Duties Include**:

- Ensure showroom is always clean and tidy
- Ensure showroom is always stocked (brochures, beverages, etc.)
- Welcome visitors with smile and warm personality
- Offer beverages (Coffee, tea, water, juice)
- Set up movies for Client's children (When required)
- Provide showroom tours, confidently demonstrating various sunroom designs, products, and options. Set Sales Appointment if ready.
- Manage Company leads, Including:

- Educate and qualify inquires to eliminate those that are not our customers.
- Set the appointment: time, decision makers, clear appointment expectations, etc.
- Enter new leads in Market Sharp
- Update / Manage Sales Calendar
- Track sales updates / status
- Manage inquiries
- Facilitate Rehashing of Leads
- Work closely with Salesperson’s to help make them as efficient as possible:

- Ensure Active Leads take precedence over new leads
- Follow-up and book “Active - unset leads”
- Carefully manage the calendar; minimizing drive trim, down time, and wasted time.
- Assist in efficiently scheduling site visits and customer follow up
- Assist in efficiently scheduling Table talks and preside meeting.
- Assist in ensuring all sales related Tasks are completed in a timely manner
- Manage “Live” Leads: (Potential Future Customers)
- Enter relevant info in Market Sharp
- Gather Job Jackets from Salesperson
- Create monthly “Re-Hash reports” ensuring these leads are properly followed up on.

Manage new Sales:

- Update new sales in Market Sharp.
- Announce / Congratulate new sales to sales / management team via E-mail.
- Work with the Salesperson to facilitate collection of deposit.
- Ensure all required Sales Documents are promptly passed into office.
- Work closely with Sales Manager to prepare and analyze Management Reports, including:

- Leads, Sales and Marketing reports
- Work closely with Sales Manager to plan and facilitate sales communication, training, meeting and events.
- Work closely with Sales Manager to plan and facilitate all Company marketing
- Provide administrative support to office and sales staff
- Other tasks may be assigned

**Role Requirements**:

- Proven work experience as a Sales administrator or Sales support agent
- Hands on experience with CRM software, Adobe and MS Office (MS Excel in particular)
- Understanding of sales performance metrics
- Excellent organizational and multitasking skills
- A team player with high level of dedication
- Ability to work under strict deadlines
- Certification in Marketing, Sales or relevant field is a plus

**Salary**: $40,000.00-$43,000.00 per year

**Benefits**:

- Dental care
- Extended health care

Schedule:

- 8 hour shift
- Day shift

Ability to commute/relocate:

- Concord, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 2 years (preferred)
- Administrative experience: 3 years (preferred)

Work Location: One location