Distribution Coordinator

**Company Description**
At Sleep Country Canada/Dormez-vous? (SCC/DV), we are inspired every day through our purpose to transform lives by awakening Canadians to the power of sleep and our vision to champion sleep as the key to healthier and happier lives, helping everyone achieve better tomorrows through better tonight’s.

Guided by our values - We **CARE** About People; We **WIN** Together; We **DREAM** Big and We **DELIVER **with Excellence - we are building on our 28-year foundation of taking care of each other and our customers’ sleep needs, with passion and commitment to be the best that we can be. We invest in our sleep ecosystem, innovative products, world-class customer experience, our communities and diverse best-in-class team to be Canada’s leading sleep partner.

We’re looking for a **Distribution Coordinator** to join our growing company and play a key role in our customer experience by ensuring each purchase ends in a smile
**Job Description** Shift: 4 days x 10 hours (12:00 pm - 10:30 pm)**

**In this role you will**:

- Support the Distribution Supervisor in providing day to day guidance, work direction to Warehouse Associates ensuring that deliveries are organized and loaded in a safe and efficient manner and that delivery teams are debriefed at the end of their shifts.
- Assist in the collection, entry and communication of data in information such as KPI's, recognition program, etc...
- Understand all aspects of the picking, receiving and home delivery operations and provide assistance as required.
- Liaise and follow-up with operations, sales, customer service and customers on any issues or problems.
- Provide support to the Delivery Teams during daily preps, deliveries, and complete manifest releasing.
- Manage routing system and delivery runs, equipment sign out.
- Conduct and reconcile distribution issues that impact inventory and ensure they are completed in an accurate and timely manner.
- Act in a supervisory/team lead capacity in the absence of a Supervisor (ie., afternoon/evening shifts, vacation coverage).
- Provide training and orientation for new Associates.
- Works on various project initiatives as required.

**Qualifications** The qualifications and experience we like to see**:

- A college diploma in a related field.
- 1-2 years of leadership and/or supervisor experience is preferred.
- Previous experience in warehouse, delivery, and inventory (cycle counts, return to vendor process) is a definite asset.
- Knowledgeable and understanding of provincial transportation and policies is an asset (ex. log books, trip inspections, checking them over making sure they are correct and up to date, etc...)
- Must have strong communication and problem solving skills with the ability to deal with various internal/external stakeholders on issues and discrepancies (ie., order mix-ups, non deliveries, manifest errors).
- Ability to multi-task and work work on multiple projects or assignments as well as interacting with Management, Associates, customers and vendors
- Must be bilingual in French and English (Verbal and Written Communication)

**Additional Information** Why members of our Operations team love working at Sleep Country Canada/Dormez-vous?**:

- This is not a job but a CAREER with opportunities for growth and advancement
- Diverse and inclusive work environment
- We will invest in you and provide extensive training, mentoring and continuous development
- Access to learning platforms
- Full medical, dental benefits and a Deferred Profit Sharing Program
- Annual Wellness Credit for any products/services that improve your health and well-being, i.e. health assessments, nutrition counselling, hiking shoes, a yoga outfit or fitness equipment
- Associate Discount Program where you will be able to enjoy some of the world’s best sleep products
- Maternity/Parental leave top up benefits
- Tuition Reimbursement Program that covers professional AND personal development
- Long service awards, celebrations and other social events
- Associate Referral Program
- Paid day off to volunteer at your local charity of choice
- Recognized as one of Canada’s Most Admired Corporate Cultures in 2022 by Waterstone Human Capital

**Commitment to Equity, Diversity, Inclusion & Belonging (EDI&B)**

At SCC/DV, we are committed to building a company culture of inclusion and diversity where differences are embraced and valued, this allows us to better understand and meet the needs of our customers and the communities we serve. We want to ensure every job applicant is treated fairly and with respect regarding race, national or ethnic origin, religion, age, gender, sexual orientation, or disability.

**About Sleep Country Canada/Dormez-vous?