Customer Service Representative

2 weeks ago

Victoria, Canada COLONIAL COUNTERTOPS LTD. Full time

**Why work for Colonial?**

We take pride in a work environment that’s inclusive, and team oriented.

Colonial offers:

- Extended Health and Benefits package after 3 months of full-time employment
- family and employee assistant programs
- competitive wages
- casual attire
- opportunity for growth within our organization.

Colonial Countertops fosters a safe work environment for each and every employee. We value all our employees and their families.

**Position Summary**

**Job Duties and Responsibilities**
- Provide exceptional customer service in a professional manner
- Maintain relationships with existing and new customers
- Receive requests and respond to inquiries from customers
- Provide price and deliver quotations, technical assistance and source material to customers
- Assist customers with surface choices
- Open and maintain customer accounts
- Attract potential customers by answering product and service questions; suggesting information about other products and services
- Resolve product or service problems, follow up to ensure resolution
- Take payments, process adjustments and maintain customer financial accounts
- Check inventory for product availability, providing delivery dates to customers and verifying prices
- Assist in day to day administration duties such as: stock entry, transfers, organizing literature and samples in the showroom
- Comply with procedures, rules, and regulations
- Contribute to team effort and completes other duties as required or assigned.

**Qualifications**
- Minimum grade 12 with preference given to a post secondary education
- Experience in administrative roles
- Professional communication skills
- Strong attention to detail both written and spoken
- Strong organizational and time management skills
- Ability to multitask and work in the fast pace environment
- Advanced computer skills, ability to learn new programs
- Inside Sales/Customer Service Experience an asset

cc

**Job Types**: Full-time, Permanent

Pay: $21.00-$23.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care

**Experience**:

- Customer Support & Client Services Occupations: 2 years (preferred)

Work Location: In person

  • Customer Service Representative

    6 days ago

    Victoria, Canada Tom's RV Service & Supplies Ltd Full time

    Tom's RV Service & Supplies Ltd is a locally owned company. Currently we are seeking a full time Customer Service Representative to add to our team. The Customer Service Representative should be the first and lasting impression our customers will experience and therefore does everything with a consistent focus on exceptional customer service, in every...

  • Customer Service Representative

    2 weeks ago

    Victoria, Canada E8M MANAGEMENT Full time

    Great service isn’t just what we do - it’s who we are. Every interaction is a chance to create a positive experience, solve a problem, or brighten someone’s day. If you believe in the power of meaningful conversations and making people feel truly supported, we want to hear from you. We’re looking for a **Customer Service Representative** who’s...

  • Customer Service Representative

    2 weeks ago

    Victoria, Canada Pacificanna - James Bay Full time

    **Overview** **Available Roles (James Bay)** - Part-time Customer Service Representative, 15-25 hrs/week (availability through upcoming Christmas holidays). **Customer Service Representative** Our company is seeking enthusiastic, personable staff who can use their extensive cannabis product knowledge to guide customers to the appropriate product and...

  • Customer Service Representative

    2 weeks ago

    Victoria, Canada Pacificanna - Jubilee Full time

    **Overview** **Available Roles (Jubilee)** - Part-time Customer Service Representative (15-25 hrs/week). **Customer Service Representative** Our company is seeking enthusiastic, personable staff who can use their extensive cannabis product knowledge to guide customers to the appropriate product and provide impeccable customer service while complying with...

  • Customer Service Representative

    4 days ago

    Victoria, Canada Pacificanna Fairfield Full time

    **Overview** Pacificanna is looking for sales and customer service focused individuals to join their team in a fast-growing market sector. The company is launching a premium cannabis retail chain across BC and is looking for exceptional talent to join the team. **Available Roles** - Part-time Customer Service Representative (1) approx....

  • Customer Service Representative

    2 weeks ago

    Victoria, Canada U-Haul Full time

    **Customer Service Representative**: Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers...

  • Customer Service Representative

    3 days ago

    Victoria, British Columbia, Canada OOCL CANADA INC. Full time $45,000 - $55,000

      Customer Service Representative – Export Ocean Cargo Harbour Centre, West Hastings Street, Vancouver, B.C. V6B 4N6On-site role Mon-Fri (w/1 hour lunch) What is OOCL? OOCL is one of the world's largest integrated international container transportation, logistics and subsidiary companies. As one of Hong Kong's most recognized global brands, OOCL...

  • Customer Service Representative

    4 days ago

    Victoria, Canada Budget Car & Truck Rental Full time

    **Customer Service Representative - Full-time Permanent** **Job Description - Customer Service Representative** **Reports to**: Onsite Management Team **Position Summary** Devon Transport prides ourselves in provide efficient and friendly service to all of our customers for their car rental needs. The staff at this location are responsible for processing...

  • Customer Service Representative

    2 weeks ago

    Victoria, Canada U-Haul Full time

    **Location**: 776-790 Topaz Ave, Victoria, British Columbia V8T2M1 Canada Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional...

  • Customer Service Representative

    6 days ago

    Victoria, Canada Cascade Aqua-Tech Ltd. Full time

    We are a well-established company specializing in Waterproofing, Sealant and Glazing supplies for the construction industry. We have several branches across Western Canada and are currently looking for a full-time Customer Service Representative position in our Victoria Branch. The primary responsibilities of this position are to: - Provide superior...