Customer Service Representative

2 days ago

Victoria, Canada Budget Car & Truck Rental Full time

**Customer Service Representative - Full-time Permanent**

**Job Description - Customer Service Representative**

**Reports to**:
Onsite Management Team

**Position Summary**

Devon Transport prides ourselves in provide efficient and friendly service to all of our customers for their car rental needs. The staff at this location are responsible for processing rental transactions, providing value-based recommendations of our products and services, basic administrative tasks, and communicating effectively all while upholding high standards of service.

**Position Responsibilities**
- Answering customer inquiries
- Quoting Rates effectively
- Opening Rental Agreements
- Closing Rental Agreements
- Ensuring customer satisfaction and solving customer service disruptions as needed
- Qualifying customer needs and making service based recommendations.
- Communicating policies and procedures effectively to customers.
- Continually learning best practices
- Engaging in training as required.
- Completing administrative tasks as directed by management.
- Identifying fleet needs for same day and upcoming days.

**Position Requirements**:

- Customer Service focused.
- Shift flexibility as needed to meet business demands.
- Punctual and accountable for shifts
- Willingness to learn.

**Qualifications and Experience**
- General communication with team members.
- General customer service.
- Vehicle knowledge considered an asset.
- Class 5 driver’s license.

**Knowledge, Skills, and Abilities**
- Excellent listening and communication skills.
- Flexibility and ability to adapt to changes.
- Work alone and in a team environment.

**Working Conditions**
- Schedule that includes weekends and holidays.
- 4 day work week, 10 hours per day with 3 days off each week.
- Ability to work inside an airport and follow airport security requirements.
- Ongoing training and feedback.

Pay: $19.50-$20.50 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match

Flexible Language Requirement:

- French not required

Schedule:

- 10 hour shift
- Evening shift
- Every Weekend
- Holidays
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Commission pay

Licence/Certification:

- BC Class 5 Drivers License or Better (preferred)

**Location**:

- Victoria, BC (preferred)

Work Location: In person

  • Customer Service Representative

    1 week ago

    Victoria, Canada E8M MANAGEMENT Full time

    Great service isn’t just what we do - it’s who we are. Every interaction is a chance to create a positive experience, solve a problem, or brighten someone’s day. If you believe in the power of meaningful conversations and making people feel truly supported, we want to hear from you. We’re looking for a **Customer Service Representative** who’s...

  • Customer Service Representative

    2 weeks ago

    Victoria, Canada Pacificanna - James Bay Full time

    **Overview** **Available Roles (James Bay)** - Part-time Customer Service Representative, 15-25 hrs/week (availability through upcoming Christmas holidays). **Customer Service Representative** Our company is seeking enthusiastic, personable staff who can use their extensive cannabis product knowledge to guide customers to the appropriate product and...

  • Customer Service Representative

    1 week ago

    Victoria, Canada U-Haul Full time

    **Customer Service Representative**: Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers...

  • Customer Service Representative

    1 week ago

    Victoria, Canada U-Haul Full time

    **Location**: 776-790 Topaz Ave, Victoria, British Columbia V8T2M1 Canada Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional...

  • Customer Service Representative

    3 days ago

    Victoria, Canada Ralmax Full time

    **_This is a Seasonal Position_** This role is a “first impression” role. The CSR member is often the first contact that a passenger has with Victoria Harbour Ferry. The first impression must always be the “first/best” impression of the company. The position requires a dedicated, loyal and self-motivated individual. **DUTIES AND...

  • Customer Service Representative/route Service Representative

    2 weeks ago

    Victoria, Canada Gateway Services Inc Full time

    **Customer Service Representative/Route Service Representative - Gateway Pet Memorial** Victoria, British Columbia | M-F 8AM-4PM | FT (40 hrs + overtime as needed) Pay Range: $21.00 - $23.00/hr (Based on overall skill and experience) If you’re a **pet parent yourself** or someone who feels strongly about giving back to your community of pet lovers and...

  • Customer Service Representative

    5 days ago

    Victoria, Canada J's SMoke N Snacks Full time

    Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, addressing their inquiries, resolving issues, and ensuring overall customer satisfaction, also drives sales through the engagement of...

  • Customer Service Representative

    5 days ago

    Victoria, Canada Cascade Aqua-Tech Ltd. Full time

    We are a well-established company specializing in Waterproofing, Sealant and Glazing supplies for the construction industry. We have several branches across Western Canada and are currently looking for a full-time Customer Service Representative position in our Victoria Branch. The primary responsibilities of this position are to: - Provide superior...

  • Customer Services Representative

    2 weeks ago

    Victoria, Canada Coast Capital Savings Full time

    As a member-owned cooperative, we’re helping our members with their real goals and real challenges so they can live the real life they want. It’s what we’ve been doing for over 80 years, and it’s why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgeted profits back into our community - almost $90 million since 2000 alone...

  • Customer Service Representative

    1 week ago

    Victoria, Canada Wellwise Full time

    **All referred applicants must first be submitted through Workday by a current Loblaw Colleague.** Take ownership and find more ways to care about our local store owners in a career at Shoppers Drug Mart Central Office / Store Support. Provide great service, specific expertise and actionable advice to support Associate-Owners and their staff in delivering...