Customer Service Representative

4 days ago

Victoria, Canada Budget Car & Truck Rental Full time

**Customer Service Representative - Full-time Permanent**

**Job Description - Customer Service Representative**

**Reports to**:
Onsite Management Team

**Position Summary**

Devon Transport prides ourselves in provide efficient and friendly service to all of our customers for their car rental needs. The staff at this location are responsible for processing rental transactions, providing value-based recommendations of our products and services, basic administrative tasks, and communicating effectively all while upholding high standards of service.

**Position Responsibilities**
- Answering customer inquiries
- Quoting Rates effectively
- Opening Rental Agreements
- Closing Rental Agreements
- Ensuring customer satisfaction and solving customer service disruptions as needed
- Qualifying customer needs and making service based recommendations.
- Communicating policies and procedures effectively to customers.
- Continually learning best practices
- Engaging in training as required.
- Completing administrative tasks as directed by management.
- Identifying fleet needs for same day and upcoming days.

**Position Requirements**:

- Customer Service focused.
- Shift flexibility as needed to meet business demands.
- Punctual and accountable for shifts
- Willingness to learn.

**Qualifications and Experience**
- General communication with team members.
- General customer service.
- Vehicle knowledge considered an asset.
- Class 5 driver’s license.

**Knowledge, Skills, and Abilities**
- Excellent listening and communication skills.
- Flexibility and ability to adapt to changes.
- Work alone and in a team environment.

**Working Conditions**
- Schedule that includes weekends and holidays.
- 4 day work week, 10 hours per day with 3 days off each week.
- Ability to work inside an airport and follow airport security requirements.
- Ongoing training and feedback.

Pay: $19.50-$20.50 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match

Flexible Language Requirement:

- French not required

Schedule:

- 10 hour shift
- Evening shift
- Every Weekend
- Holidays
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Commission pay

Licence/Certification:

- BC Class 5 Drivers License or Better (preferred)

**Location**:

- Victoria, BC (preferred)

Work Location: In person

  • Customer Service Representative

    6 days ago

    Victoria, Canada Tom's RV Service & Supplies Ltd Full time

    Tom's RV Service & Supplies Ltd is a locally owned company. Currently we are seeking a full time Customer Service Representative to add to our team. The Customer Service Representative should be the first and lasting impression our customers will experience and therefore does everything with a consistent focus on exceptional customer service, in every...

  • Customer Service and Parts Representative

    2 weeks ago

    Victoria, Canada Tom's RV Service & Supplies Ltd Full time

    Tom's RV Service & Supplies Ltd is a locally owned company. Currently we are seeking a full time, long term Customer Service and Parts Representative to add to our team. The Customer Service and Parts Representative should be the first and lasting impression our customers will experience and therefore does everything with a consistent focus on exceptional...

  • Customer Service Representative

    4 days ago

    Victoria, Canada Domino's Pizza | 655069 BC LTD Full time

    Hot job opening, fresh out of the Oven! The Customer Service Representative's role is crucial within the Domino's system! We pride ourselves on offering fast and friendly service with a smile, and our CSRs lead the way in doing so. Within our fast paced environment, the role is primarily to offer top quality customer service by phone and in person at the...

  • Customer Service Representative

    1 week ago

    Victoria, Canada E8M MANAGEMENT Full time

    Great service isn’t just what we do - it’s who we are. Every interaction is a chance to create a positive experience, solve a problem, or brighten someone’s day. If you believe in the power of meaningful conversations and making people feel truly supported, we want to hear from you. We’re looking for a **Customer Service Representative** who’s...

  • Customer Service Representative

    3 hours ago

    Victoria, Canada Pacificanna - Jubilee Full time

    **Overview** **Available Roles (Jubilee)** - Part-time Customer Service Representative (15-25 hrs/week). **Customer Service Representative** Our company is seeking enthusiastic, personable staff who can use their extensive cannabis product knowledge to guide customers to the appropriate product and provide impeccable customer service while complying with...

  • Customer Service Representative

    4 days ago

    Victoria, Canada Pacificanna Fairfield Full time

    **Overview** Pacificanna is looking for sales and customer service focused individuals to join their team in a fast-growing market sector. The company is launching a premium cannabis retail chain across BC and is looking for exceptional talent to join the team. **Available Roles** - Part-time Customer Service Representative (1) approx....

  • Customer Service Representative

    1 week ago

    Victoria, Canada U-Haul Full time

    **Customer Service Representative**: Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers...

  • Customer Service Representative

    4 days ago

    Victoria, Canada U-Haul Full time

    **Customer Service Representative**: Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers...

  • Customer Service Representative

    1 week ago

    Victoria, British Columbia, Canada OOCL CANADA INC. Full time $45,000 - $55,000

      Customer Service Representative – Export Ocean Cargo Harbour Centre, West Hastings Street, Vancouver, B.C. V6B 4N6On-site role Mon-Fri (w/1 hour lunch) What is OOCL? OOCL is one of the world's largest integrated international container transportation, logistics and subsidiary companies. As one of Hong Kong's most recognized global brands, OOCL...

  • Customer Service Representative

    1 week ago

    Victoria, Canada U-Haul Full time

    **Location**: 776-790 Topaz Ave, Victoria, British Columbia V8T2M1 Canada Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional...