Officer - Scheduling

Employee Group:
**Support Staff (BC General Employees Union)**
- Hours of Work (BCGEU):
**8:30-4:30**
- # of openings:
**1**
- Hours Per Week (BCGEU):
**35**
- Pay Level:
**9 - BCGEU Pay Grid**
- Days of Work (BCGEU):
**Monday, Tuesday, Wednesday, Thursday, Friday**
- Employment Type:
**Permanent Full Time**
- Internal Closing Date:
**Open Until Filled**
- Travel Frequency:
**Occasional travel between campuses is required.**
- External Closing Date:
**Open Until Filled**
- Competition ID:
**2784**

**Kwantlen Polytechnic University**

KPU offers all learners opportunities to achieve success in a diverse range of programs that blend theory and practice, critical understanding, and social and ethical awareness necessary for good citizenship and rewarding careers. KPU strives to implement initiatives that will attract, support, engage, and retain KPU’s people and create an environment where all employees see themselves as contributing to student learning.

**JOB OVERVIEW: OFFICER - SCHEDULING**

The Officer - Scheduling is responsible for the timely, efficient and accurate scheduling of KPU's post-secondary, apprenticeship, and continuing education class timetables, including final exam schedules. The incumbent works cooperatively with Dean's Office staff to build complex timetable schedules and problem solving scheduling issues. The role creates and updates the details of course sections in the student information system, assigns rooms to in-person sections, which results in published term timetables. This allows for both online and back-office student registration to occur each term.

**EDUCATION AND EXPERIENCE**
- A bachelor's degree.
- Minimum of one (1) year recent related experience in academic scheduling within the Office of the Registrar or post-secondary institution.
- Or an equivalent combination of education and experience.

**QUALIFICATIONS**
- Experience using an enterprise student information system, ideally using a class schedule module. Beginner level experience using an academic room scheduling system.
- Intermediate level experience using Microsoft Excel. Beginner level experience with Microsoft Office Suite or productivity software. Microsoft Office certification an asset.
- Beginner level experience using an enterprise database reporting tool to produce operational and audit reports from a relational database.
- Demonstrated knowledge of Canadian post-secondary education systems as it pertains to academic programs, policies and procedures.
- Excellent oral and written communication skills including the ability to present information in a clear and concise manner.
- Ability to interact effectively with a variety of individuals with diverse backgrounds and needs.
- Demonstrated ability to deal with sensitive situations that call for the use of diplomacy, tact and professionalism in the delivery of information and explanations.
- Excellent organizational and time management skills, demonstrated attention to detail.
- Demonstrated ability to take initiative and work independently.
- Proven ability to juggle and prioritize tasks, work to deadlines and demands, make responsible decisions and determine when to seek advice.
- Ability to respond well to working under pressure and resolve complex issues in an effective manner.
- Demonstrate problem solving, needs analysis and analytical skills.
- Ability to think creatively while carrying out existing activities, keeping a process improvement perspective in mind.
- Demonstrated interpersonal skills to work collaboratively as an effective team player with all levels of the organization.
- Proven ability to exercise tact, diplomacy, and conflict resolution.
- Ability to provide guidance, direction, training and education to others.

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**Does this role sound like it was made for you, yet you don’t check every box?**

We at KPU understand that experiences and qualifications may look differently for everyone and, if this job description is of interest to you, we encourage you to apply.

**Note to Applicants**:
We thank all applicants for their interest in employment with KPU. Only those selected for an interview will be contacted.

Kwantlen Polytechnic University is committed to protecting the safety and welfare of employees, students, and the general public, and upholding the reputation and integrity of the University. For this reason, final applicants will be asked to undergo a background check.