Administrative Assistant

**JOB TITLE: ADMINISTRATIVE ASSISTANT**

**Department/Group: CUSTOMER SERVICE Job Code/Req#: CSR**

**Location: Calgary, AB Travel required: N**

**OVERVIEW**:
**PURPOSE**:
The Administrative Assistantis responsible for ensuring the smooth operation of daily office functions while playing a key role in promoting and maintaining a positive company culture. This individual will act as the liaison between employees and leadership, ensuring that the office environment is efficient, welcoming, and aligns with the company’s values and mission.

**JOB DESCRIPTION**

**Customer Service**:

- Greeting and welcoming visitors, clients, and employees in a friendly and professional manner.
- Answer customer inquiries and provide information about services, products, and company policies.
- Address and resolve customer and consumer inquiries or direct them to the appropriate department or personnel.
- Act as a Culture Ambassador by actively promoting and representing the company’s values, vision, and mission to internal and external customers
- Develop and organize employee engagement initiatives, social events, and team-building activities to promote a positive, inclusive, and collaborative work environment.

**Administrative Duties**:

- Oversee the office's day-to-day operations, ensuring a smooth, organized, and efficient environment.
- Enter customer sales orders, conduct stock inquiries and other queries
- Manage office supplies and inventory, and order supplies as needed.
- Coordinate office maintenance, including liaising with vendors and service providers.
- Process and submit office-related bills and invoice, following up on any discrepancies.
- Ensure the office is safe, clean, and complies with all health and safety regulations.
- Organize and schedule meetings, events, and conferences.
- Serve as the main point of contact for all office-related inquiries.
- Manage office space arrangements, including seating, meeting rooms, and employee needs.
- Assist with administrative tasks such as data entry, filing, and ordering business cards when requested for various offices.
- Handle incoming and outgoing mail, including sorting, distribution, tracking, and disputes
- Prepare outgoing shipments, coordinate courier pick-ups, and maintain package logs
- Maintain office calendars and schedule daily office activities.
- Support management with various tasks including onboarding welcome packages and orientation.
- Assist in maintaining office security by monitoring visitor access and issuing visitor badges.
- Responsible for fire safety monitoring.
- Perform any additional administrative duties as required by the team or management

**Requirements**:

- Proven experience as a receptionist, administrative assistant, or similar role.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Professional appearance and demeanor.
- Ability to handle sensitive and confidential information with discretion.
- Ability to work independently and as part of a team.
- High school diploma or equivalent; additional certifications or education in office administration is a plus.
- Ability to treat first aid an asset
- Occasional flexibility of work hours, as required
- Must hold a valid driver’s license, have access to a vehicle
- Occasional travel as required

Pay: $48,000.00-$52,000.00 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Employee stock purchase plan
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Calgary, AB T2C 4X7: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- administrative: 2 years (required)

**Language**:

- English (required)

Work Location: In person

Application deadline: 2025-04-21