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Front Desk Supervisor

3 weeks ago

Regina, Canada The Atlas Hotel Full time

Here at The Atlas° Hotel, our passion is to become Regina’s favorite hotel. We are independent, locally-owned, homegrown, and pride ourselves on investing in our property, fostering an amazing team, and creating exceptional experiences for our guests.
- Someone who is a tech wizard - there's a lot of technology and hospitality software systems involved in this role.
- Experience with our property management system Opera would be beneficial.
- Previous hospitality or Front Desk experience is considered a must.
- Someone who thrives on providing fantastic customer service and isn't afraid to resolve a complaint here or there
- Someone who enjoys training, mentoring and motivating the Front Desk employees.
- Providing support to the Front Desk by assisting with answering phone calls, checking in and out guests, and other typical day to day tasks associated with the Front Desk.
- Providing support to the Front Desk Manager on projects or other tasks as they arise.

Of course, there's a plethora of other job duties and items and the typical day-to-day operations which you'll be responsible for, but those are pretty hard to sum up in a job ad.

If you thrive on multitasking, have an “I got this” attitude, are willing to go above + beyond, and fastidiousness could be your middle name, you just might be the glass slipper that's a perfect fit for this Cinderella (yes, we just made that comparison in a job ad. We like to have fun around here when we can)