Accounts Receivable Associate

**Profile**:
**Location**: This position will be located on-site in Calgary, AB.
**Duties & Responsibilities**:Accounts Receivable Portfolio Management**:

- Monitor and track customer accounts to ensure timely payment.
- Follow up on overdue invoices and resolve any payment discrepancies.
- Practice timely escalation on past due amounts.
- Process and post customer payments accurately.

**Customer Communication**:

- Communicate effectively with customers regarding billing inquiries and dispute
- resolution.
- Provide outstanding customer service by addressing client concerns and maintaining
- positive relationships.

**Invoice Processing**:

- Generate and distribute accurate and timely customer invoices.
- Coordinate with relevant departments to obtain necessary information for billing and
- corrections.
- **Reconciliation**:

- Reconcile customer accounts to ensure accuracy and resolve any discrepancies.
- Collaborate with internal departments to investigate and resolve outstanding issues.
- Reporting:

- Generate regular reports on accounts receivable status for management review.
- Provide insights and analysis on key AR metrics to support decision-making.
- Documentation:

- Maintain organized and up-to-date records of customer transactions, invoices, and
- payments.
- Ensure compliance with company policies and accounting standards.

**Process Improvement**:

- Identify opportunities for process improvements within the accounts receivable function.
- Contribute to the development and implementation of best practices.

**Experience & Qualifications**:

- 3+ years’ experience in accounts receivable.
- Strong understanding of accounting principles and practices.
- Excellent communication and interpersonal skills.
- Intermediate level proficiency in Microsoft Excel.
- Ability to quickly learn/utilize multiple ERP systems.
- Detail-oriented with strong organizational and analytical abilities.
- Ability to work independently and collaboratively in a team environment.
- Familiarity with billing and invoicing processes.
- Ability to conduct business transaction in French is an asset, but not mandatory (Bilingual French/English)
- Must work onsite

At De Havilland Aircraft of Canada (DHC), we are committed to protecting our people, customers, shareholders and the public through Health & Safety Excellence. As such, it is expected that all employees maintain strict adherence to Health & Safety Policies and to perform key physical tasks of the position described in the job description and interview process. This may include but is not limited to the ability to work in a variety of environmental conditions including temperature extremes, confined spaces, working at heights and with or around chemicals. Employees are expected to adhere to the use of personal protective equipment (PPE) when at work which must include but is not limited to the ability to maintain a positive fit test when mask use is required.
At De Havilland Canada, we aim to be inclusive and diverse and provide equal opportunity for employment. All qualified applicants, regardless of gender, age, race, religion, sexual orientation, and disability, are encouraged to apply. De Havilland will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise your Talent Acquisition representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.
Any offer of employment is conditional on the completion of positive and satisfactory background checks, which may include, proof that you are legally entitled to work in Canada, professional references, verification of employment history, verification of educational background and criminal background checks.