Sales Support Administrator

1 week ago

Richmond, Canada Global Gourmet Foods Full time

Global Gourmet Foods is a division of Premium Brands Holdings Corporation (TSX: PBH) which owns a broad range of leading specialty food manufacturing and differentiated food distribution businesses with operations. Global Gourmet Foods is a federally registered food manufacturer who supplies premium kettle products to key accounts in both domestic and export markets.

We are looking for a dynamic and organized individual to support the Sales team with administrative tasks, documentation, and coordination across various departments. This role requires regular collaboration with teams across the company to ensure smooth and efficient sales operations.

**DESCRIPTION OF DUTIES**:

- Provide exceptional customer services, including follow up with customers’ inquiries and orders
- Manage sales administration, A/R collection and analysis as needed
- Set up and prepare new vendor forms to customers as required
- Ensure timely processing of sales orders, invoices, and customer requests
- Communicate internally between the sales, marketing, finance, and operations teams
- Coordinate with logistics or operations to ensure timely delivery of products / samples
- Prepare, manage, and update sales documents (quotes, proposals, contracts, presentations)
- Maintain customer and order information by using multiple software programs
- Provide administrative assistance to the Sales Manager and Business Development team
- Assist in tracking sales performance metrics and KPIs
- Help prepare sales forecasts and monthly/quarterly reports
- Generate reports and dashboards to support the sales team’s insights and decision making
- Schedule and coordinate meetings, calls, and follow-ups with clients and internal teams
- Assist with marketing initiatives as per customer request (e.g. POS, Signage, Booth, Posters)
- Support all marketing campaign activities including coordination, material preparations, social media tracking and monitoring, responding to customer inquiries

**QUALIFICATIONS AND REQUIREMENTS**:

- Degree or diploma in Business Administration or in a similar field
- Minimum 2 years of experience as a Sales Administration or in a similar field, preferably in food manufactory industry field
- Proficiency in analytical thinking and mathematical skills
- Ability to work effectively in teams and interact with others in diverse environments
- Strong problem-solving abilities and a proactive, can-do attitude
- Detail-oriented with excellent prioritization, organization and a positive attitude
- Proficient in Microsoft Office software (Excel, Word and PowerPoint)
- Experience with CRM and data visualization tools an asset
- Open to occasional travel and representing the company at trade shows and related events

**Job Types**: Full-time, Permanent

Pay: From $45,000.00 per year

**Benefits**:

- Dental care
- Employee stock purchase plan
- Extended health care
- Life insurance
- On-site parking
- Vision care

Work Location: In person

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