Sales Administrator

1 week ago

Richmond, British Columbia, Canada TMG Industrial Full time

About Us

TMG Industrial is a trusted supplier of industrial products, proudly offering over 700 items across diverse categories — including outdoor storage structures, machinery attachments, shop equipment, and farming and agricultural implements. As an industry leader, TMG Industrial has become one of the fastest-growing industrial brands in North America.

With nearly two decades of experience and headquartered in Richmond, BC, the company operates distribution warehouses across Canada and the United States — and is now expanding into Australia. Join us and be part of our exciting global growth journey.

Position Overview

The Sales Support Specialist ensures all leads are captured, tracked, and moved efficiently through the sales pipeline. You'll support both dealer and non-dealer activities, keep critical documentation organized, and generate performance reports that drive smarter decisions. If you're highly organized, proactive, and the kind of person who gets things done, we'd love to have you on our team.

Role to grow:
 If you're passionate about supporting customers, driven, and eager to build a future in sales, then this role is for you. Strong performance can lead to growth into B2C or B2B sales roles such as Sales Representative or Sales Account Manager.

What You'll Be Doing:

Dealer Support Responsibilities

  • Conduct initial warm-up and outreach for dealer leads
  • Generate accurate quotes for dealer orders, including getting freight quote.
  • Prepare and maintain dealer onboarding materials, ensure dealer applications and agreements are complete, and distribute marketing materials to newly onboarded dealers.
  • Coordinate shipping logistics between dealers and the Shipping Department to ensure timely and accurate delivery.
  • Communicate with dealers and internal teams to resolve inquiries, address shipping concerns, and provide status updates.

Sales Operations Responsibilities

  • Track and monitor status of leads, ensuring the sales representative or account managers follow-up in a timely manner.
  • Support the sales team by monitoring sales performance through generating and preparing insightful and actionable reports (e.g. monthly sales report, commissions report).
  • Assist in the preparation of SOPs, work instructions and other documentation to improve and optimize dealer and non-dealer sales workflow and processes.

What You Bring:

  • At least 2 years of experience as a Sales Administrator, Sales Coordinator, Sales Support Specialist, or in a similar role
  • Strong organizational skills with the ability to manage multiple priorities
  • Quick learner who can easily pick up digital tools, software, and internal processes
  • Detail-oriented, reliable, and able to follow through on tasks efficiently
  • Collaborative team player with a proactive, get-things-done mindset

Why Join Us?

  • Be part of a fast-growing company with exciting international expansion.
  • See your work make a direct impact on operations and growth.
  • Work alongside a collaborative, driven, and entrepreneurial team.

Work Hours:
 Monday to Friday | 8:30 am-5:00 pm | Onsite

Job Type: Full-time

Salary Range: $45,000-$55,000/annual

Thank you for considering TMG Industrial as the next step in your career. Due to the high volume of applications, only candidates selected for an interview will be contacted.

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