Receptionist/administrator/dispatch
3 days ago
**Job Summary**
**Duties**
- Receive and process incoming calls from clients, addressing inquiries and scheduling services as needed.
- Maintain accurate records of all communications, service requests, and dispatch activities through data entry.
- Coordinate with field staff to ensure timely dispatch of services while optimizing routes for efficiency.
- Provide exceptional customer support by resolving issues and ensuring client satisfaction throughout the service process.
- Utilize Google Suite tools for documentation, communication, and scheduling tasks effectively.
- Uphold professional phone etiquette while interacting with clients and team members.
- Assist with clerical duties as needed, including filing, data management, and other administrative tasks.
**Skills**
- Strong customer service experience with a focus on client satisfaction.
- Previous experience as a dental receptionist or in similar roles is a plus.
- Excellent organizational skills with the ability to manage multiple tasks simultaneously.
- Proficient in data entry with high attention to detail.
- Effective phone etiquette and communication skills are required for professional interactions.
- Ability to work collaboratively within a team environment while also being self-motivated.
Join our team as a Dispatcher where your skills will contribute significantly to our operational success and customer satisfaction
**Job Type**: Permanent
Pay: From $18.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Every Weekend
- Monday to Friday
**Language**:
- Punjabi (required)
Work Location: In person
Expected start date: 2025-05-01
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