Seasonal Guest Experience Associate

**Seasonal Guest Experience Associate (Kitchen Hand)**

**Location**: Métis Crossing, Smoky Lake, AB

**Position Status**: Seasonal, Full Time

**The Organization**

Métis Crossing is Alberta’s first major Métis destination where we share and celebrate the Métis culture with all people With their unique designs that combine both traditional and contemporary Métis craftmanship, The Lodge and the Gathering Centre at Métis Crossing are special blends of comfort, culture, and Métis history. Directly adjacent to the Cultural Gathering Centre, our 40-room boutique Lodge offers scenic views overlooking the majestic North Saskatchewan River, the very route used by our Métis ancestors as they gathered here to trade. The Cultural Gathering Centre is the base for all our cultural and educational programs. The Lodge offers a Bistro for coffee and express breakfast, as well as a Lounge for cocktails and light snacks. Together they are an ideal location for corporate and government retreats as well as family gatherings.

**The Opportunity**

Métis Crossing seeks a team member for the position of Summer Kitchen Hand. This is a summer term position with an end date of August 31, 2025. The successful applicant will play an integral role in supporting the culinary vision at Métis Crossing including the preparation and serving of indigenous cuisine and supporting special events working with the head chef and the ‘back-of-house’ team. While your primary responsibilities will align with those of Kitchen Hand, you will be required to assist with other duties as needed to support the organization's operational needs.

**Key Responsibilities**
- Assist with food and beverage preparation to support kitchen operations.
- Maintain and clean workstations, ensuring food areas are wiped down and sanitized regularly.
- Use and wear equipment, devices, and protective clothing as required by Métis Crossing and in compliance with Occupational Health and Safety (OHS) standards.
- Follow WHMIS guidelines at all times.
- Perform other “back of house” duties as assigned.

**Skills & Competencies**
- Strong oral communication skills.
- Ability to deliver a positive guest experience.
- Experience working with diverse audiences of various cultural backgrounds and ages.
- Flexibility to adapt to changes in schedule and assignments.
- High attention to detail and commitment to maintaining cleanliness and organization.
- Capability to work independently, as part of a team, and under the direction of others.
- Comfortable working in a noisy, fast-paced, multitasking environment.
- Physical capability to lift up to 50 pounds and work in a physically demanding area, including standing for extended periods during shifts.

**Preferred Qualifications**
- Basic understanding of food service operations and requirements.
- Previous experience as a kitchen helper or server is an asset.
- Certification in WHMIS and basic First Aid.
- Knowledge of safe and sanitary food handling procedures.
- Familiarity with Alberta history, cultural diversity, and Métis heritage.

**Other Requirements**
- Availability to work a mixed schedule, including days, evenings, and weekends.
- Ability to work on-site at Métis Crossing in Smoky Lake.
- A clear Criminal Record Check is required.

**Employment Details**:
The schedule will be based on a 40-hour work week, including weekdays, weekends, and holidays.

**What we Offer**:

- A rich Indigenous cultural experience.
- The opportunity to work at the first major Métis cultural interpretive center.
- Part-time or casual employment opportunities during the school year.
- Training to support your professional development.
- Métis Crossing thanks all applicants for their interest. Only applicants selected for an interview will be contacted. No phone calls please_

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: In person