Seasonal Guest Experience Associate

**Seasonal Guest Experience Associate (Office Administrator)**

**Location**: Métis Crossing, Smoky Lake, AB

**Position Status**: Seasonal (May - August), Full time

**The Organization**

Métis Crossing is Alberta’s first major Métis destination where we share and celebrate the Métis culture with all people With their unique designs that combine both traditional and contemporary Métis craftmanship, The Lodge and the Gathering Centre at Métis Crossing are special blends of comfort, culture, and Métis history. Directly adjacent to the Cultural Gathering Centre, our 40-room boutique Lodge offers scenic views overlooking the majestic North Saskatchewan River, the very route used by our Métis ancestors as they gathered here to trade. The Cultural Gathering Centre is the base for all our cultural and educational programs. The Lodge offers a Bistro for coffee and express breakfast, as well as a Lounge for cocktails and light snacks. Together they are an ideal location for corporate and government retreats as well as family gatherings.

**The Opportunity**

Métis Crossing seeks a dynamic & expressive team member for the position of Seasonal Guset Experience Associate (Office Administrator). This is a summer term position with an end date of August 31, 2025. The successful applicant will maintain accurate and up-to-date files, records, and documentation. They will also provide clerical support to leadership and executive teams. Lastly, they will work on upcoming projects that will support the growth of the organization. While your primary responsibilities will align with those of Office Administrator, you will be required to assist with other duties as needed to support the organization's operational needs.

**Key Responsibilities**
- Provide administrative support to the Leadership Team as needed to ensure smooth operations.
- Oversee and maintain office administrative processes and procedures to enhance efficiency.
- Develop, coordinate, and manage organization-wide administrative projects, including databases, office inventories, templates, and contact lists.
- Foster professional relationships with internal partners, stakeholders, customers, and contractors to support collaboration and communication.
- Carry out additional duties as assigned.

**Skills & Competencies**
- Excellent communication and interpersonal skills, with the ability to effectively communicate both verbally and in writing with colleagues and external stakeholders.
- Strong analytical, decision-making, and problem-solving abilities, with demonstrated experience in conflict management.
- Proven ability to manage and prioritize multiple requests, multitask, and meet tight deadlines in a dynamic business environment.
- High level of confidentiality, ethics, and professionalism; capable of handling sensitive information with tact and discretion.
- Strong political and cultural sensitivity.
- Proficiency in Microsoft Office programs and other relevant software.
- Effective organizational skills with high attention to detail.
- Ability to work both independently and collaboratively within a team environment.
- Experience working with diverse teams across cultural backgrounds and age groups.

**Other Requirements**
- Availability to work a flexible schedule, including days, evenings, and weekends as needed.
- Ability to work on-site at Métis Crossing in Smoky Lake.
- A clear Criminal Record Check is required.

**Employment Details**:
Schedule is based on a 40-hour work week and may include weekdays, weekends, and holidays.

**What we Offer**:

- A rich Indigenous cultural experience.
- The opportunity to work at the first major Métis cultural destination.
- Flexible employment options with part-time or casual roles available during the school year.
- Comprehensive training to support professional growth.
- Métis Crossing thanks all applicants for their interest. Only applicants selected for an interview will be contacted. No phone calls please._

**Job Types**: Full-time, Seasonal

Work Location: In person