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Coordinator, Operations

3 weeks ago

Brampton, Canada City of Brampton Full time

**Job Description**:
**JOB TITLE**:Coordinator, Operations

**DEPARTMENT**:Community Services

**POSTING NUMBER**:106509

**NUMBER OF POSITIONS**:1

**JOB STATUS & DURATION**:Full Time Permanent

**HOURS OF WORK**:35 hour workweek

**LOCATION**:In-Person
- TBD

**SALARY GRADE**:5

**HIRING SALARY RANGE**:$86,091.00 - $96,853.00 per annum

**MAXIMUM OF SALARY RANGE**:$107,614.00 per annum

**JOB TYPE**:Management and Administration

**POSTING DATE**:January 14, 2025

**CLOSING DATE**:January 27, 2025

**AREA OF RESPONSIBILITY**:
Reporting to the Recreation Supervisor, this position provides operational leadership in the provision of high quality maintenance, customer service, safety and facility oversight to City operated indoor and outdoor facilities. These facilities include community / recreation centre, arenas, artificial ice rinks, swimming pools and specialized recreation facilities. In addition, the Recreation Facility Operations Coordinator is accountable for the enforcement of quality cleaning standards and monitoring the preventative maintenance of equipment and scheduling staff as well as ordering and maintaining material and supply inventory.

The Recreation Facility Operations Coordinator is required to be available and on call for after hours response, and is required to work evenings, weekends and Statutory Holidays.

**Supervises the facilities team.** Provides daily direction to unionized, part-time, seasonal and contract operations staff. Ensures compliance with Collective Agreements and Corporate policies. Prepares and reviews job requests, schedules and assigns work duties and reviews and approves timesheets and payroll reports. Ensures staff and external contractors follow all required regulations and legislation and comply with other applicable standards. Provides performance feedback, discipline and is engaged in the recruitment and orientation of new employees. Monitors and provides training to staff.

**Quality Assurance.** Develops, implements and manages maintenance resources and establishing systems for preventative maintenance, demand maintenance, equipment maintenance, health and safety, energy management, security, asset management, housekeeping management and quality assurance.

Supervises the work of external contractors. Authorizes purchases as per approved purchasing policies and procedures. Monitors and operates all computerized automation systems on-site. Troubleshoots all site systems, recommends and initiates appropriate corrective action. Manages facility based Capital Projects and participates in a multi-departmental team for the implementation of approved Capital Projects. Participates in the development, evaluation and transition of Request for Proposals and Tender contracts. Contributes to city wide multi-department initiatives (i.e. Corporate / Special Events, and projects). Maintains current knowledge of applicable legislation, regulations and related policies for facility operations based on “best practices” and industry standards. Ensures due diligence of risk management and health and safety training.

**Maintains supplies & equipment.** Ensures proper inventory of maintenance supplies are on hand, monitors usage and evaluates product cost-effectiveness and efficiency. Ensures all WHMIS and Safety Data Sheet information is accurate to reflect inventory. Coordinates all equipment needs.

**Customer Service.** Answers queries and responds to requests from internal and external customers and ensures emergency preparedness initiatives are in place for appropriate responses. Liaison with Tenants, and end users. Researches and monitors trends, customer requests, customer survey results to offer insight for facility maintenance.

**Budget.** Prepares and monitors operating and capital budgets. Oversees and monitors operational aspects of the budgets to ensure efficiencies, reviews facility audits and identifies priorities in development of Capital Plan for asset preservation / replacement.

**SELECTION CRITERIA**:
**EDUCATION**:

- Post-secondary Certification in Recreation Facilities/Building/Property Management (from ORFA/BOMA/IFMA/College or equivalent)

**EXPERIENCE**:

- 3 years of Supervisory experience, preferably in a unionized environment
- 4 years of experience in working in a facility operations setting, preferably in a recreation environment
- Experience and working knowledge of building systems and related trades

**OTHER SKILLS AND ASSETS**:

- Knowledge of related legislation
- Ability to work in a changing environment and interest in broadening your experience is desired
- Must be a highly motivated self-starter with excellent oral and written communication skills and the ability to establish effective working relationships

**Mandatory Requirements**
- Must have access to own vehicle and driver’s license
- Basic Refrigeration
- Certified Pool Operator
- Standard First Aid with CPR ‘C’
- Smart Serve
- Required to possess and maintain a Valid non-prob