Receptionist/administrative Assistant

2 weeks ago

St Thomas, Canada McBain Signs & Graphic Design Inc. Full time

Great companies are built amongst great people, and we pride ourselves in a culture that recognizes the strength and commitment of every member. We are looking for a Receptionist/Administrative Assistant to be a part of a company culture that promotes positivity, balance, integrity, and trust.

If you are career minded, ambitious and strive to be a part of an organization that promotes respect along side growth, then consider being apart of our team

Founded in 1983, McBain Signs & Graphic Design is a dynamic and creative group, dedicated to high standards of excellence and service to our customers in the sign industry. We have been serving Southwestern Ontario by providing a wide array of custom sign services such as custom branded apparel, interior & exterior signage, large & small format printing, and vehicle graphics.

As part of our winning team, you will join us in providing our customers with quality products and friendly, efficient service. People buy signs because they need signs, but they choose our company because of their confidence in our ability as professionals to identify and fulfill their needs.

**Compensation**
To Be Determined

**Responsibilities**
The McBain Signs & Graphic Design Receptionist/Administrative Assistant will be required to perform an array of administrative duties including secretarial and receptionist duties.

**Key Accountabilities**
**1. Office Reception**:

- Providing superior customer service, by greeting customers at front reception and through telecommunication sources.
- Assisting with order pick ups and payments.
- Providing customer assistance with general inquiries.
- Process all incoming and outgoing mail items, including courier shipments.
- Maintain staff contact list.

**2. Office Administration**:

- Order office supplies and kitchen consumables as required.
- Assist in managing facilities maintenance. Point of contact for heating/air conditioning issues.
- Coordinate significant staff events, I.e., staff trainings, staff celebrations, etc.
- Monitor and maintain common areas (kitchen, file areas, reception).
- Monitor and maintain office equipment, I.e. printer, etc.
- Other duties as assigned by company President

**3. Social Media Administration**:

- Writes and curates content designed to engage followers and promote McBain Signs & Graphic Design in a positive manner.
- Communicate with followers, respond to queries in a timely manner and monitor customer reviews.
- Oversee social media accounts’ design (e.g. Facebook timeline cover, profile pictures and Instagram).
- Suggest and implement new features to develop brand awareness

**Qualifications**

**Experience**
Customer service: 1 year experience: 1 year (required) Knowledge of QuickBooks Online an asset Knowledge of Mac OS an asset.

**How to apply**

**Job Types**: Part-time, Permanent

**Salary**: $16.00-$17.00 per hour

Additional pay:

- Overtime pay

Schedule:

- Day shift

Ability to commute/relocate:

- St. Thomas, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Knowledge of the signage industry an asset
- Knowledge of Quickbooks an asset
- Knowledge of social media platforms an asset

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

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