Receptionist

**Receptionist - Competition #2025-651**

**Position Status**: Regular, Full-time (1.0 FTE)

EFW Radiology is currently seeking a **Receptionist** to join our team and contribute to our mission of providing exceptional patient care

**About EFW**:
EFW Radiology owns and operates twelve community-based clinics providing Diagnostic Imaging, Maternal Fetal Medicine, and Pain Management services.

**Our Core Values**:

- Compassion: Treat everyone with care, kindness, and respect.
- Trust: Demonstrate empathy and understanding while partnering with patients, caregivers, communities, and each other.
- Meaning: Contribute to the well-being of our communities through healthcare, innovation, education, and careers.

**The Role**:
EFW Receptionists are responsible for completing the patient registration process efficiently and effectively providing an exceptional patient experience to all patients entering an EFW site.

**Reporting to**:Clinic Support Supervisor

**Role Overview**:

- Warmly greets patients and visitors, creating a positive first impression.
- Monitors patient waiting room dynamics, ensuring timely communication about wait times and relevant information.
- Adheres to privacy policies, safeguarding personal and health information.
- Efficiently completes patient registration, recording accurate personal details.
- Maintains patient records in the RIS system.
- Responds professionally to patient inquiries in person or over the phone.
- Schedules follow-up appointments as needed.
- Coordinates workflow for technical staff.
- Retrieves patient records.
- Manages clinic equipment and supplies.
- Undertakes additional duties as assigned.

**You have the following**:

- Completion of Medical Office Assistant Diploma Program preferred.
- Previous healthcare environment experience is an asset.
- Compassionate patient care and conflict resolution skills.
- Excellent communication and listening skills.
- Motivated self-starter, both independent and team-oriented.
- Strong organizational and multitasking abilities.
- Accurate work in a busy reception setting.
- Good judgment under various circumstances.
- Effective time management.
- Attention to detail in an open waiting room.
- Quickly learn and use computer programs.

**Why EFW?**

We offer meaningful careers and are committed to providing equitable total compensation for everyone, including;
- Professional Development Programs and Continued Education Support
- Extended Health, Dental & Wellness Benefits
- Employee Recognition and Appreciation Programs, Giveaways, Contests, and Events
- Flexible Work Arrangements
- Matching RRSP Group Savings Plan
- Employee and Family Assistance Programs
- Industry-Leading Shift Premium Program
- Onsite and Subsidized Parking
- Subspecialty Training Opportunities
- Volunteer Opportunities with Community Partners

**Schedule**:Clinic Rotations including daytime, evening, and/or Saturday shifts as required. Although this incumbent will be required to work clinic rotations, this position will primarily be out of the Airdrie clinic.

**Diversity, Equity, and Inclusion at EFW**:
EFW Radiology is an equal opportunity employer. We are committed to hiring talented, qualified professionals without regard to race, age, gender, or any other protected ground and to providing an environment without discrimination.

EFW is committed to creating a safe and healthy environment for employees, patients and community partners.

Every effort is made to provide fair and equal employment and development opportunities and to ensure that our policies regarding hiring, compensation, promotions, and transfers are based solely on skills and capabilities, job requirements, job performance, and other job-related criteria.

**Application Deadline**:
This posting will remain open until filled.