Marine Service Manager

1 week ago

North Vancouver, Canada Ignition Marine Full time

**About Us**:
We are a leading name in the marine and yachting industry, known for delivering excellence in service, repair, and customer satisfaction. As we continue to expand and grow, we are seeking a highly skilled and dynamic **Marine Service Manager** to join our team.

**Position Overview**:
The Marine Service Manager will lead our service department with a strong focus on people management, cross-department collaboration, and superior client communication. This role is best suited for an experienced professional with a solid background in the marine industry, exceptional soft skills, and the ability to thrive in a fast-paced and ever-changing environment.

**Key Responsibilities**:

- Oversee daily operations of the marine service department, ensuring high standards of service delivery.
- Manage, coach, and support a diverse team including service supervisors, estimators, technicians, and project coordinators.
- Work collaboratively across departments such as Parts, Sales, and Canvass to ensure seamless service integration.
- Review and approve complex repair and maintenance estimates prepared by estimators.
- Communicate effectively with clients, ensuring transparency, professionalism, and ethical standards are upheld.
- Maintain high flexibility and adaptability to respond to shifting priorities and urgent service needs.
- Collaborate with internal stakeholders to streamline workflows and enhance service efficiency.
- Drive customer satisfaction and support continuous improvement initiatives.

**Qualifications & Skills**:

- Proven experience in the **marine and yachting industry** (service, repair, or operations).
- Strong computer skills and being able to work with management and quality control softwares.
- Strong **people management** and **leadership skills**.
- Excellent **communication, interpersonal, and client-facing skills**.
- Ability to **multi-task** and manage work across multiple departments.
- High adaptability and comfort in a **fast-paced, change-driven environment**.
- Deep understanding of **service estimation**, including the ability to create and review detailed work scopes.
- Commitment to **ethical behavior** and high professional standards.

**What We Offer**:

- A dynamic and supportive work environment.
- Opportunities for growth and professional development.
- Competitive salary and benefits package.
- A chance to be part of a respected brand in the marine industry.

**Job Types**: Full-time, Permanent

Pay: $48.00-$62.00 per hour

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Vision care

**Experience**:

- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

  • Marine Service Manager

    7 days ago

    North Vancouver, BC VP H, Canada Ignition Marine Service Full time

    About Us:We are a leading name in the marine and yachting industry, known for delivering excellence in service, repair, and customer satisfaction. As we continue to expand and grow, we are seeking a highly skilled and dynamic Marine Service Manager to join our team.Position Overview:The Marine Service Manager will lead our service department with a strong...

  • Marine Service Manager

    3 days ago

    North Vancouver, Canada Ignition Marine Full time

    **Position**: Marine Service Manager **About Us**: Ignition Marine is a leading provider of premium marine services, specializing in yacht maintenance, repair, and sales. With a commitment to excellence and a dedication to customer satisfaction, we pride ourselves on delivering top-notch service to boat enthusiasts worldwide. **Responsibilities**: As our...

  • Marine Oiler

    1 week ago

    North Vancouver, Canada Ignition Marine Full time

    Are you ready to fuel your career with excitement? Ignition Marine is in search of a skilled Marine Oiler to join our Mechanical Department. If you're passionate about marine mechanics and eager to contribute to a team dedicated to excellence, this is the opportunity for you! Company Overview: Ignition Marine is a leader in providing top-tier services to...

  • Service Advisor/service Writer

    2 weeks ago

    North Vancouver, Canada Ignition Marine Service Full time

    **Position Overview**: **Key Responsibilities**: - Serve as the primary point of contact between clients and the service department. - Provide accurate **technical estimates for marine repairs and services**, including mechanical, electrical, and structural work. - Prepare and manage detailed **job quotes, work orders, and final invoices**. - Coordinate...

  • Marine Service Technician

    2 weeks ago

    Vancouver, Canada Northrop Grumman Sperry Marine Full time

    Role Overview Are you ready to take your technical skills offshore and make a real impact in the world of marine navigation? Sperry Marine is a leading supplier of navigation, communication, information, and automation systems for commercial marine and naval markets. Headquartered in the United Kingdom, we have an extensive international presence across...

  • Marine Repair Technician

    3 days ago

    North Vancouver, Canada North Shore Marine Ltd. Full time

    **About us** North Shore Marine Ltd is an authorized C-Dory, Double Eagle, Yamaha, Suzuki and Burnewiin dealership serving the North Vancouver area. We are proud to carry a large selection of new and pre-owned inventory. At North Shore Marine Ltd, we value the opportunity to create a long-term relationship with our customers, and we do that by giving you...

  • Coordinator, Marine Services

    7 days ago

    Vancouver, Canada Seaspan Marine Full time

    **Coordinator, Marine Services - 6 Month Limited Term**: The Marine Services Coordinator **(6 Month Limited Term)** has broad responsibilities in providing a range of support from administrative tasks to research and advisory assistance in support of Marine Operations. In addition, this role provides back up support to Engineering Department. **Note: This...

  • Parts Assistant/admin

    7 days ago

    North Vancouver, Canada Ignition Marine Service Full time

    Ignition Marine is a full-service yacht and marine service center based in North Vancouver. We are ISO 9001:2015 certified and known for delivering high-quality mechanical, electrical, structural, and cosmetic marine services. Our team is passionate, professional, and driven to exceed client expectations in every project. **Position Summary**: We are...

  • Yacht Broker

    1 week ago

    North Vancouver, Canada Ignition Marine Service Full time

    Ignition Marine, headquartered in North Vancouver, BC, is a premier international yacht sales and service center. We specialize in providing top-tier services to boating enthusiasts, offering a range of vessels from small day cruisers to luxury yachts. Our commitment to excellence is underscored by our ISO 9001:2015 certification, setting us apart in the...

  • Marine Service Technician

    7 days ago

    Vancouver, British Columbia, Canada Institute of Marine Engineering, Science & Technology (IMarEST) Full time

    *Role Overview*Are you ready to take your technical skills offshore and make a real impact in the world of marine navigation?Sperry Marine is a leading supplier of navigation, communication, information, and automation systems for commercial marine and naval markets. Headquartered in the United Kingdom, we have an extensive international presence across...