System Administrator

1 week ago

North York, Canada Gatestone & Co. Inc Full time

**Job Overview**

Perform day-to-day maintenance and repairs, including software and computer installations and upgrades, routine automation, security maintenance, troubleshooting, training, and technical support for all users and projects of the organization.

**Key Accountabilities**
- Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization
- Install and upgrade computer components and software, manage virtual servers, and integrate automation processes
- Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
- Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure
- Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
- Responsible for capacity, storage planning, and database performance

**CORE COMPETENCIES & ATTRIBUTES**:

- A proven track record of developing and implementing IT strategy and plans
- Strong knowledge of implementing & effectively developing helpdesk & IT operations best practices, including expert knowledge of security, storage, data protection, & disaster recovery protocols

**EXPERIENCE & QUALIFICATIONS**:

- Associate or Bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required
- 3-5 years of database, network administration, or system administration experience
- System administration, & IT certifications in Linux, Microsoft, or other network related fields a plus
- Working knowledge of virtualization, VMWare, or equivalent
- Strong knowledge of systems and networking software, hardware, and networking protocols
- Experience with scripting and automation tools

**Who We Are**

Founded in 1926, Gatestone is an industry leader providing exceptional outsourced Customer Contact Centre and Business Process Outsourcing (BPO) solutions to the world’s most respected organizations. Our clients are some of the world’s most respected organizations including **Fortune 500 companies**.

**Have a look at some of our corporate YouTube content, and please keep in mind that these videos were captured prior to COVID-19.**

**Benefits of working at Gatestone**

At Gatestone, we understand that our corporate success starts by attracting the right people, developing and mentoring those that show potential and taking steps to retain and promote our top performers.

We believe in our employees and invest in providing the best growth opportunities. Promotions at Gatestone are based on merit, past performance, and leadership potential. We recognize our top employees and help them succeed.

**As a Gatestone Team Member, You'll Enjoy**
- Supportive leadership and coaches
- Ongoing training to be the best that you can be in your job
- Leadership development programs to prep you for career growth opportunities (Gatestone loves to promote from within)
- Employee discounts to local stores and services
- Extra bonus opportunities through our Employee Referral Program
- We are an accessible workplace_.
- Individual accommodation shall be provided for applicants with disabilities who meet the required qualifications. Please advise us at any time during the recruitment process._

**Be a part of an award-winning company**

Schedule:

- 8 hour shift

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