Call Service Agent

1 week ago

Vaughan, Canada Eazy Express Inc. Full time

Eazy Express Inc. is Canada Post’s Delivery Agent and we are looking Call Service Agent to join our growing team.

**Duties**:

- Contact clients to establish a trust-based relationship and implement the best solution for them
- Be attuned to client's needs and resolve issues
- Analyze and understand large amounts of information in order to properly assess a client's financial situation
- Advise and offer solutions adapted to your client's needs in order to make them aware of their financial situation and highlight the benefits for them

**Requirements**:

- High school diploma
- Experience in customer service, consulting
- Know how to build relationships proactively and have a strong ability to build strong relationships with clients
- Good ability to communicate and write in English

**Job Types**: Full-time, Part-time, Permanent

**Salary**: $15.00-$22.00 per hour

Additional pay:

- Bonus pay

**Benefits**:

- Employee assistance program
- Extended health care
- Flexible schedule
- Paid time off
- Vision care
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Education**:

- Secondary School (required)

**Experience**:

- Customer service: 1 year (preferred)

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