Call center agent

1 day ago


Vaughan, Ontario, Canada Merit Services Full time


Merit Services is looking for a highly professional call center representative qualified to provide exceptional customer service to our client in the window supplier industry in Concord.

Start date: Immediately

Schedule:

Morning: 11.00AM - 6.00/7.0OPM

Evening: 2.00PM-3.00PM -9.00PM

Job type: part-time/ full time

Hourly Wage: $18/hr plus bonus

Job Responsibilities Include:

  • Display exceptional customer service to new and existing customers
  • Responding effectively to customer inquiries
  • Identifying opportunities to generate new sales
  • Data collection and reporting

Requirements:

  • With second language (Russian & Ukrainian)
  • Excellent oral and written communication skills
  • the Second language must be Russian or Ukrainian
  • Strong computer skills and experience with order entry systems
  • Strong organizational skills
  • Ability to work long hours as needed

Candidate must have at least 1 year of call center experience - outbound calls



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