Call Center Supervisor

Ensuring agents understand and comply with all call center objectives, performance standards, and policies. Answering agent questions regarding best practices or difficult calls. Identifying operational issues and suggesting possible improvements. Monitoring and evaluating agent performance, providing learning or coaching opportunities, and taking corrective...

Ensuring agents understand and comply with all call center objectives, performance standards, and policies. Answering agent questions regarding best practices or difficult calls. Identifying operational issues and suggesting possible improvements. Monitoring and evaluating agent performance, providing learning or coaching opportunities, and taking corrective...

Job ResponsibilitiesEnsuring agents understand and comply with all call center objectives, performance standards, and policies.Answering agent questions regarding best practices or difficult calls.Identifying operational issues and suggesting possible improvements.Monitoring and evaluating agent performance, providing learning or...

**Job description** Call Center Supervisors are responsible for delivering high standards of service to customers by making the most cost-effective and efficient use of the call-center and technology resources (Pizzaville Online Ordering System). The Supervisors use a variety of methods to improve call-center performance such as providing excellent...

A leading service provider in York Region, Vaughan, is seeking an experienced Call Center Supervisor. In this role, you'll ensure compliance with call center objectives while supervising agents. Responsibilities include monitoring performance, preparing analytical reports, and providing training. Candidates should have 3 years of supervisory experience in...

**Job description** Call Center Supervisors are responsible for delivering high standards of service to customers by making the most cost-effective and efficient use of the call-center and technology resources (Pizzaville Online Ordering System). The Supervisors use a variety of methods to improve call-center performance such as providing excellent...

DFC Customer Service Call Center Supervisor Pfaff Home Office, Vaughan, ON L4K 42M6 Driveway Finance Corporation (DFC) is a modern automotive lender and part of the Lithia & Driveway (LAD) and Pfaff Automotive family, one of the largest automotive retailers in North America. DFC provides flexible, customer-focused financing solutions that support both...

Merit Services is looking for a highly professional call center representative qualified to provide exceptional customer service to our client in the window supplier industry in Concord. Start date: ImmediatelySchedule: Morning: 11.00AM - 6.00/7.0OPM Evening:  2.00PM-3.00PM -9.00PMJob type: part-time/ full timeHourly Wage: $18/hr plus bonusJob...

Merit Services is looking for a highly professional call center representative qualified to provide exceptional customer service to our client in the window supplier industry in Concord. Start date: ImmediatelySchedule: Morning: 11.00AM - 6.00/7.0OPM Evening: 2.00PM-3.00PM -9.00PMJob type: part-time/ full timeHourly Wage: $18/hr plus bonusJob...

Operations Manager - Call Center/Contact Centre Services, reports to Senior Manager, Operations leads a team of 4 team leads/supervisors and 80+ agents. This role is primarily responsible for monitoring and overseeing compliance, performance, and customer care operations. The operations manager will also engage directly with clients to identify business...