Nursing Administrative Assistant

**_“How do you live in the moment?”_**

The **Administrative/Nursing Assistant** reports to the Director of Care and is responsible for assisting with all the day-to-day facility-wide and nursing administrative functions. Also responsible for developing, defining, implementing, and supporting information technology strategic solutions in the Home in conjunction with Information Technology Solutions Providers.

About Us**:
At Cardinal Creek Residence, every day is an opportunity to create joy, connection, and purpose for the people who call our Residence home. We’re seeking a compassionate, team-oriented evening Nursing Administrative Assistant who is driven to make meaningful connections and a positive impact.

Opening **spring 2026** in beautiful **Orléans**, Ontario, our brand-new Residence will feature 134 private rooms and 90 shared rooms—each designed for comfort and dignity. Residents will benefit from 24-hour nursing care and personalized support that help them live well, feel valued, and stay connected to what matters most.

Responsibilities**:

- Completes and maintains scheduling and payroll for all nursing personnel.
- Assists in the production and distribution of nursing department communications under the direction of the Director of Care.
- Ensures that the department maintains standards, which are consistent with the CARF Canada and guidelines for long-term care.
- Assists with the completion of variance reporting for staffing hours with the Director of Care
- Ensures appropriate staffing patterns and effective utilization of staff and materials management.
- Assists with the annual Home budget for the departments in relation to IT services.
- Supports recruitment, orientation and retention initiatives.
- Demonstrates good knowledge of Collective Agreement, Employment Standards Act, Labour Relations Act, and Occupational Health & Safety Act.
- Has the ability to problem solve, conflict resolution skills and understands team concepts and team building.
- Analyze and establish technology objectives for the organization.
- Fosters a positive work environment, understands team concepts and team building.
- Participates and contributes to the management team meetings, Leadership and Governance Team, Joint Administrative Assistants Committee and Nursing Management Team.
- Submits documentation, reports, and financial information to the Executive Director and/or Director of Care as requested.
- Plans, organizes, directs, controls and evaluates the operations of information systems.
- Coordinates IT contract services as required, ensuring timely service, and resolution.
- Provides ongoing software support to employees in the Home.
- Educates staff on the Ministry of Health Standards, continuous quality improvement, new policies and procedures and other related topics.
- Maintains records management.
- Responsible for Administration and Nursing human resources performance indicators.
- Maintains the nursing absenteeism reports.
- Required to understand the nature and meaning of quality indicators used by the Home and to understand which indicators are publicly reported.
- Required to participate in the improvement of the quality indicators and achieve satisfactory results.
- Monitors documentation systems and processes for quality and adherence to standards.
- Responsible for IT performance indicators and quality improvements.
- Other duties as assigned and or as indicated in the Job Task Inventory.

**Qualifications**:
The qualifications needed to join our family are as follows:

- High School graduate or G.E.D. with courses in typing and mathematics. A nursing background is an asset.
- Working knowledge and high comfort level to use computer hardware and software programs.
- Expedient data entry skills.
- Sense of responsibility, integrity, and confidentiality.
- On-the-job training in business office procedures in this facility.
- Must be well groomed, patient, courteous, tactful, and pleasant.
- Must have the ability to cooperate with other personnel.
- Must be level-headed and calm in emergencies.
- Excellent knowledge of Microsoft NT, Microsoft Office
- Experience with IT support and troubleshooting.
- Information Technology background.
- Long Term Care background is an asset.
- Proficient knowledge of computer software and hardware systems and programs.
- Strong management/leadership skills.
- Analytical, problem solving and strong decision-making skills
- Strong organizational skills
- Effective communication skills, both verbally and written.
- Possess cultural sensitivity and awareness.
- Second language is an asset.
- To show evidence of being focused on people’s feelings when interacting and knowing how to turn a task into positive social interaction.
- To undertake and meet all legal requirements within a context of promoting individuals’ rights and measuring/reducing elements of risk.
- Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal