Bookkeeper / Office Manager

Hearthstone by the Bay, a retirement condominium in Etobicoke, nestled along the shores of Lake Ontario, offers a variety of services and programs to those who call Hearthstone home. We currently have an opportunity for a Bookkeeper / Office Manager to work with a dedicated team to provide exceptional services to a seniors condominium residence. Reporting to the General Manager, the Bookkeeper / Office Manager is responsible for several key areas including office management, bookkeeping and payroll.

**Daily Responsibilities of a Finance and Admin Coordinator**
- Oversees payroll, accounts payable, accounts receivable and all related functions.
- Manage the administrative office, including ordering of supplies, equipment, name badges and uniforms.
- Enroll/update homeowner member status as required and maintain member accounts in the property management system (Jonas).
- Meets and communicates with residents and/or families to resolve issues, concerns, or complaints regarding resident accounts.
- Process and post all Club charges to homeowners, condo corporation and subcontractors through Property Management System (Jonas).
- Respond to, investigate, and process all billing inquiries and disputes from residents. Process adjustments to accounts as required.
- Collect all cheques and prepare timely bank deposits for the Company.
- Prepare monthly reporting of financials for the General Manager and corporate team.
- Prepares the monthly Basic Service Plan (BSP) billing to TSCC 2078.
- Prepare month end reporting package for General Manager.
- Manage Visa reconciliation, petty cash reimbursements and cheque requisitions.
- Administers HR functions including personnel files.
- Process and submit staff payroll every second week.
- Issue Record of Employment to any staff where there is an interruption of earnings.
- Participates in the development and implementation of long and short-term strategies, goals, objectives, policies, and procedures within the community.

**What Our Team is Saying**:
“I have worked at Hearthstone by the Bay for over 9 years, and I can tell you there is no better place to work than this. We are treated like we are family. The owners value us for who we are and what we do, and the residents do the same. I highly recommend joining our team - you won’t regret it for a minute”.

**Do you meet these qualifications? If so, we’d love to meet you APPLY NOW**
- Successful completion of post-secondary education in business administration. A university degree is preferred.
- Must have minimum five years bookkeeping and/or business experience and demonstrated ability to meet deadlines. Previous experience within a retirement residence, hotel setting, or private membership club is an asset.
- Excellent interpersonal skills to handle interaction with residents, families, staff, and owners.
- You are customer service driven, with a passion for working with seniors.
- Must be able to effectively deal with problem solving situations and be able to make short
- and long-term judgement decisions.
- Demonstrated willingness to work independently and be motivated by self
- direction.
- Embrace and promote our corporate culture of treating others as we would want to be treated.

**WHY JOIN US**:

- Above industry average compensation package
- Comprehensive benefit package
- Complimentary lunch, parking, on-site gym and your own office.
- We are privately owned, so you will become a valued member of our Hearthstone community.
- The company and residents value what you do, and who you are.
- We are not a traditional retirement home given we are a condominium, so this makes us unique in our day-to-day customer focus.
- We pride ourselves on achieving 90%+ satisfaction results from our stakeholders.

**Job Types**: Full-time, Permanent

**Salary**: From $60,000.00 per year

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care
- On-site gym
- On-site parking
- Paid time off

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Etobicoke, ON M8V 3Z5: reliably commute or plan to relocate before starting work (required)

**Experience**:

- bookeeeping: 5 years (required)

**Language**:

- English (required)

Work Location: In person