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Key Account Manager

2 weeks ago

Montréal, Canada Essity Full time

**Key Account Manager - Consumer Goods**

**Who We Are**

Essity is a global leader in health and hygiene with our corporate headquarters in Stockholm, Sweden, and North American headquarters in Philadelphia, PA. We are a multi-billion-dollar company that is committed to breaking barriers to well-being. Essity does this through innovative brands in the areas of Professional Hygiene, Consumer Goods, and Health & Medical Solutions.

Working at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place. With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being. At Essity you will find a caring and compassionate culture where we remain grounded in our beliefs & behaviors.

**At Essity**:This Is What We Do**

**About the Role**

Essity North America is looking for an experienced **Key Account Manager - Consumer Goods. **The Key Account Manager will be responsible for growing our business with established Canadian retail customers. Develop, negotiate, and implement account plans that meet Essity’s sales and marketing objectives, our joint customer business plans and strive to advance the customer’s strategic priorities.

We’re looking for people who embody our values, aren’t afraid to challenge, innovate, experiment, and move at a fast pace. We’re always looking for ways to improve our products and ourselves. If this is you, we’d love to talk.

**What You Will Do**
- Calling on Canadian Drug and Retail Head Offices in Ontario and Quebec.
- Develop strategy for future growth of designated customers through, leveraging channel strategies, trade investment funds, product mix, and tailored promotional programs.
- Lead JBP process with customers.
- Leverage Nielsen data and customer POS to develop fact based selling stories.
- Leverage trade management tools to plan yearly investment to maximize sales.
- Negotiate and gain commitment from accounts on programs which maximize value for investment.
- Ensure committed executions execute smoothly and as per customer commitment.
- Leverage TPM to plan, manage and evaluate investment ROI on trade funds allocated to each customer.
- Work as a business consultant to assist customers to meet their goals and the goals of Essity.
- Build solid multi-level business relationships with key decision makers and implementers at accounts.
- Provide monthly and ad hoc business forecasting i.e. Sales & Investments by account by category.
- Strong communication to keep cross functional team fully apprised on business and customer conversations.
- Generate knowledge on market development/customer needs, competitor activities and distribute to internal stakeholders.
- Complete retail store checks for business analysis purposes.
- Maintain high level of expertise with customer data and vendor portals.
- Complete required administration for accounts.

**Who You Are**
- University degree or equivalent
- Must be Bi-Lingual (French and English)
- Minimum 5+ years’ Canadian Customer Head Office sales experience calling on one or more of Shoppers Drug Mart, Loblaws, Walmart, Costco, Jean Coutu, Rexall, FamiliPrix, Drug Trading, Uniprix within the consumer-packaged goods industry.
- Strong attention to detail
- Ability to organize, prioritize, and work effectively in a constantly changing environment.
- Demonstrated experience and success in project management.
- Excellent oral and written communication, analytical, and presentation skills
- Proficient with MS-Office in the MS-Windows software, Excel pivot table, PPT, Outlook
- Excellent team player and ability to work cross-functionally.
- Strategic thought leader with the ability to provide strong data-based insights.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to multi-task under pressure.
- Valid driver’s license and must meet Essity's Corporate Vehicle Policy Standards.
- Travel up to 15% of the time; international travel required.

**About Our DEI Culture**

Guided by our Beliefs & Behavior, our culture is the foundation that connects our history with our future. At Essity, care, collaboration and inclusion are more than buzzwords, they are practiced on an everyday basis. And with a purpose of breaking barriers to wellbeing, promoting gender equality and enable customers and consumers to lead a fuller life at all stages of life, DEI is in our core.

As we work in diverse teams across geographies, cultures and professional areas, inclusive leadership is something we expect from ourselves and each other. In our leadership platform, we express this as leveraging the power of differences. From experience we know that diverse and inclusive teams are key to innovate and profitably grow our business while simultaneously address our ambitious climate targets.

**What We Can Offer You**

At Essity, we believe every career is