Administrative Assistant

3 days ago

Oakville, Canada GraceMed Full time

Job Title: Administrative Assistant

Location: Oakville, GraceMed Institute for Hormonal Health

Shifts: Tuesday, Thursday, every other Saturday

At GraceMed our people make us even better, which is why we want you to be a part of our fast growing organization. GraceMed recognizes that having a great team is the key to success so we attract and retain the right people with an employee experience that focuses on building trust, embracing change, and achieving our goals together.

**Key Responsibilities**
- Welcoming the patients in person and on the phone in a friendly and warm manner
- Answering incoming phone calls regarding treatments offered, appointment times, consultation fees
- Must be comfortable discussing available services, procedures and products
- Scheduling appointments for consultations and procedures
- Registering patients and entering data in computer system including contact information
- Making appointment reminder calls
- Preparing, maintaining, and updating patient files/charts
- Preparing labels for specimens and sending off specimens to laboratory
- Performing financial transactions such as debit, credit card and cash
- Performing billing transactions through Medical EMR system
- Dealing with courier and lab services
- Maintaining cleanliness of reception area and examination rooms
- Other responsibilities as needed

**Skills & Qualifications**
- Previous customer focused role and/or clinic experience
- Strong organizational and time management skills,
- Self-starter, with a proven track record of high performance
- Outstanding communication skills and excellent phone demeanor
- Extremely high proficiency in technology and software programs and the ability to learn new programs quickly
- Excellent written and verbal communication skills
- Ability to handle confidential information
- Engaging personality and optimistic outlook

**Employee Benefits**:

- Competitive salary
- Employee benefits plan (External and Internal)
- Staff discount on medical-grade skin care and aesthetic services
- Warm and personable team-based atmosphere

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