Capacity & Compliance Manager

**Primary Function**

To develop, monitor, and administer all aspects related to capacity, compliance, safety, quality, and security in an international environment through process and policy management.

**Administration**
- Process fleet and carrier additions, terminations, and changes,
- Maintain file compliance with regulatory bodies and company policies,
- Maintain renewals and expiry dates,
- Set up & manage driver/vehicle records in the TMS (Transportation Management System),
- Set up & manage driver/vehicle hard files,
- Implement and process vehicle accident management,
- Manages fuel tax program (IFTA),
- Monitors vehicle maintenance, condition, adherence to Preventative Maintenance Policy,
- Promote fleet quality by supporting best practices related to communication, customer service, on-time delivery, safe driving, driver & vehicle appearance, and fleet availability.

**Operations**
- Supports drivers/operators to help them be successful,
- Manages operation, compliance, and customer satisfaction of Dedicated business,
- Troubleshoots issues with and for operators, mediates between drivers & dispatch,
- Supports positive operator/dispatch relationships.
- Recruits, hires, and maintains fleet size goals.
- Conducts training and orientation for new hires,
- Conduct and/or coordinate training for drivers and/or staff as necessary.

**Compliance**
- Maintain company compliance with MTO and FMCSA regulations,
- Oversee compliance programs,
- Prepare for and facilitate FMCSA and/or MTO facility audits,
- Monitor hours of service (HOS) logs and maintain compliance (MTO and FMCSA),
- Maintains valid and appropriate permits for fleet,
- Ensures all renewals and expiries are appropriate and current,
- Maintain company compliance with supply chain security programs,
- Maintain supplier compliance.

**Safety**
- Create a safe & healthy environment for the company by developing best practices and managing them,
- Hold regular health & safety meetings, no later than 6 months between,
- Convey regular health & safety messages to all staff and fleet - propagate a safety culture,
- Maintain compliance with vehicle maintenance schedules and records,
- Reduce risk exposure through selection and hiring processes, training, and behavioral management.

**Security**
- Promote processes and behaviors that create a secure work environment,
- Manage compliance with the company Supply Chain Security and Border Security programs,
- Stay current with best practices and/or requirements with Supply Chain Security programs and initiate change when appropriate,
- Function as the Security Advisor for the company,
- Manage hardware, equipment, and operating supply assets,
- Manage personnel key distribution and access management.

**Direct Reports**
- As Dedicated business grows, we will hire a Dedicated Business Manager who will report to this person,
- As overall business grows, we will hire a Recruiter/HR person who will report to this person.

**Qualification**
- Previous experience in a similar role,
- Existing knowledge/understanding of most of the job elements,
- Knowledge of FMCSA, MTO, and C-TPAT regulations or demonstrated ability to learn them independently,
- Effective verbal and non-verbal communication skills
- Fast learner of software programs and technology in general
- Great organization and time management skills
- Detail oriented.

**Job Types**: Full-time, Permanent

**Salary**: $45,000.00-$60,000.00 per year

**Benefits**:

- Casual dress
- Extended health care
- Flexible schedule
- On-site parking
- Profit sharing
- Work from home

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

**Experience**:

- Compliance: 1 year (required)

Ability to Commute:

- Cambridge, ON N3C 4E8 (required)

Work Location: Hybrid remote in Cambridge, ON N3C 4E8