Bilingual Administrative Assistant

19 hours ago

Markham, Canada Infinite HR Associates Full time

We are seeking a dedicated and professional **Bilingual Administrative Assistant** to join our on-site team. In this role, you will act as the primary liaison between clients and the organization, ensuring every interaction is positive, informative, and solution-focused. You will support the full customer journey—from onboarding to issue resolution—while also contributing to administrative processes that keep daily operations running smoothly.

**Key ResponsibilitiesClient Service & Support**
- Provide clear explanations about services, processes, and next steps.
- Troubleshoot issues and escalate when necessary to ensure a seamless client experience.

**Client Onboarding**
- Manage the “Official Sign-Up” process for new customers.
- Complete required entries in the applicable platforms for new sales.
- Ensure all onboarding steps are completed accurately and in a timely manner.

**Documentation & Record Keeping**
- Maintain accurate, organized electronic records of all client interactions, feedback, and service issues.
- Ensure forms, invoices, training documents, and other required materials are uploaded to the ERP system for each new sale.

**Administrative Support**
- Assist with administrative tasks and projects assigned by the Branch Manager.
- Support daily office operations to ensure smooth workflow across departments.

**QualificationsEducation**
- Post-secondary education required.

**Experience**
- Minimum **4 years of customer service experience**, ideally in a fast-paced, detail-oriented environment.
- Experience in medical industries is an asset but not required.

**Technical Skills (mandatory)**
- Strong proficiency in **QuickBooks**, **SAP Concur Expenses**, and **Microsoft Excel**.
- Strong knowledge of standard administrative software and ability to learn new systems quickly.
- Working understanding of accounting principles related to role responsibilities.

**Communication & Bilingual Skills**
- Full proficiency in **French and English** — verbal and written — is required.
- Exceptional communication skills, including active listening and clear written correspondence.

**Soft Skills**
- Excellent organizational abilities and high attention to detail.
- Analytical thinker with strong problem-solving skills.
- Positive, self-starter attitude with a desire to learn and grow.
- Strong work ethic with the ability to collaborate effectively across departments.
- Professional presence with the ability to build and maintain strong client relationships.

**Why This Role Matters**

This position is essential to ensuring clients receive timely, accurate, and supportive service throughout their experience. Your professionalism, bilingual communication, and attention to detail directly contribute to client satisfaction and operational efficiency.

**Job Types**: Full-time, Permanent

Pay: $65,000.00-$70,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Application question(s):

- Do you currently require sponsorship to work in Canada?
- What are your salary expectations for this role?
- Are you available to work in-person, onsite, in our Markham location?

**Experience**:

- Bilingual Administrative : 3 years (required)

**Language**:

- French (required)
- English (required)

Work Location: In person

  • Bilingual Customer Care Associate

    8 minutes ago

    Markham, Canada Bilingual Source Full time

    Bilingual Lease Maturity Specialist (French Required) - Markham, ON (Hybrid role) Our client is seeking a Bilingual Lease Maturity Specialist who speaks French and English fluently. This is an opportunity to be part of a growing team where your initiative and customer‑first mindset will truly shine. What You’ll Do You will work closely with both...

  • Bilingual Customer Care Associate

    4 weeks ago

    Markham, Canada Bilingual Source Full time

    Bilingual Lease Maturity Specialist (French Required) - Markham, ON (Hybrid role)IntroductionAre you ready to take your career to the next level in a fast-moving and collaborative environment? Our client is seeking a Bilingual Lease Maturity Specialist who speaks French and English fluently. This is your opportunity to be part of a growing team where your...

  • Bilingual Customer Care Associate

    3 weeks ago

    Markham, Canada Bilingual Source Full time

    Bilingual Lease Maturity Specialist (French Required) - Markham, ON (Hybrid role) Introduction Are you ready to take your career to the next level in a fast-moving and collaborative environment? Our client is seeking a Bilingual Lease Maturity Specialist who speaks French and English fluently. This is your opportunity to be part of a growing team where your...

  • Bilingual (French) Administrative Assistant

    2 weeks ago

    Markham, Canada Infinite HR Associates Full time

    **Overview** **Duties**: - Perform general clerical duties including photocopying, faxing, and mailing - Assist in maintaining office filing and storage systems - Provide exceptional customer support by addressing inquiries promptly and professionally - Assist with data entry tasks to maintain accurate records - Utilize computerized systems for scheduling...

  • Bilingual Administrative Assistant

    4 days ago

    Markham, Canada Inspiration Learning Center - Markham West Full time

    Inspiration Learning Center (North York) is seeking an enthusiastic administrative assistant to execute tutoring center administrative duties such as communicating with students, teachers, and parents, and scheduling classes. You must have a strong grasp of the English and Chinese languages and an expansive knowledge of education You must have a...

  • Bilingual Administrative Assistant

    5 days ago

    Markham, Canada Infinite HR Associates Full time

    **Job Summary** **Responsibilities** - Provide administrative support including data entry and clerical tasks to ensure efficient office operations. - Manage front desk duties including greeting visitors, answering multi-line phone systems, and directing calls appropriately. - Maintain organized records and files, ensuring all documentation is accurate and...

  • Bilingual Claims Administrator

    1 week ago

    Markham, Canada Mobis Parts Canada Corporation Full time

    **About MOBIS Parts Canada (MPCA)**: MOBIS Parts Canada ("MPCA") is a **technological leader** in the **automotive industry**, specializing in the distribution of parts for **Hyundai Motor Company** and **Kia Motors**. With a strong commitment to **collaboration, ingenuity**, and a promise to bring **safety and happiness** to our customers, MPCA is dedicated...

  • Executive Assistant

    4 days ago

    Markham, Canada Henry's Holding Inc Full time

    **Must be bilingual in English and Chinese (both written and spoken).** **Location**: Toronto, ON (occasional travel required) **Job Type**: Full-time **Compensation**: Competitive Salary + Performance Bonus **Reports To**: General Manager **Job Summary** We are a well-established cross-border e-commerce and trading company seeking a reliable,...

  • Bilingual Administrative Assistant III

    4 minutes ago

    Markham, Canada BGIS Full time

    Une entreprise de gestion des installations recherche un(e) Adjoint(e) administratif(ve) III bilingue (EN/FR) pour un contrat de 12 mois. Le candidat idéal dispose de 3 à 5 années d'expérience administrative, maîtrise MS Office et possède d'excellentes compétences en communication. Les responsabilités incluent soutien administratif, gestion de la...

  • Administrative Assistant

    1 week ago

    Markham, Canada Lorex Technology Inc. Full time

    **Company Description** Proudly Canadian-founded, the Lorex team across North America is committed to the design, development, and deployment of ingenious smart home security and business monitoring solutions that enhance our customers’ lifestyles and sense of well-being. We achieve this by continuing to produce innovative solutions, all backed by...