Bilingual Customer Care Associate

5 days ago

Markham, Canada Bilingual Source Full time

Bilingual Lease Maturity Specialist (French Required) - Markham, ON (Hybrid role) Our client is seeking a Bilingual Lease Maturity Specialist who speaks French and English fluently. This is an opportunity to be part of a growing team where your initiative and customer‑first mindset will truly shine. What You’ll Do You will work closely with both customers and dealerships to support the lease maturity process. Your focus will be on delivering a positive end‑of‑lease experience, retaining loyal customers, and streamlining internal workflows. Responsibilities Respond to lease maturity inquiries via phone and email Assist with inspection scheduling, customer intent clarification, and follow‑up campaigns Review lease returns for wear and tear compliance and payment accuracy Manage and follow up on Lease Maturity Statements for excess use Support lease extensions and process adjustments with the Quality Assurance team Help refine and maintain lease maturity systems and processes Collaborate across teams to enhance overall customer satisfaction Qualifications Fully bilingual in French and English, with strong verbal and written communication skills 1 to 3 years of experience in administrative or customer service roles Prior experience in leasing or the automotive sector is an asset Comfortable working in fast‑paced environments with frequent interruptions Strong time management and organizational skills Proficient with Microsoft Office tools; Salesforce experience is a plus Bachelor’s degree preferred Benefits Salary of $50,000 to $55,000 per year Comprehensive health and dental benefits Supportive team culture that encourages learning and growth Training opportunities and access to industry tools Hybrid work flexibility may be available Base pay range: CA$50,000.00/yr - CA$55,000.00/yr Location: Markham, Ontario, Canada – Hybrid role Disclosure: Bilingual Source uses artificial intelligence (AI) technology to assist in screening and assessing applicants for this position. This technology helps us match your unique language skills and professional experience with the specific needs of our clients. Final hiring and interview decisions continue to be made by our human recruitment experts. #J-18808-Ljbffr

  • Bilingual Customer Care Associate

    1 week ago

    Markham, Ontario, Canada Bilingual Source Full time

    Bilingual Lease Maturity Specialist (French Required) - Markham, ON (Hybrid role)IntroductionAre you ready to take your career to the next level in a fast-moving and collaborative environment? Our client is seeking a Bilingual Lease Maturity Specialist who speaks French and English fluently. This is your opportunity to be part of a growing team where your...

  • Bilingual Customer Care Associate

    6 days ago

    markham, Canada Bilingual Source Full time

    Bilingual Lease Maturity Specialist (French Required) - Markham, ON (Hybrid role)IntroductionAre you ready to take your career to the next level in a fast-moving and collaborative environment? Our client is seeking a Bilingual Lease Maturity Specialist who speaks French and English fluently. This is your opportunity to be part of a growing team where your...

  • Bilingual Customer Care Associate

    5 days ago

    Markham, Canada Bilingual Source Full time

    Bilingual Lease Maturity Specialist (French Required) - Markham, ON (Hybrid role)IntroductionAre you ready to take your career to the next level in a fast-moving and collaborative environment? Our client is seeking a Bilingual Lease Maturity Specialist who speaks French and English fluently. This is your opportunity to be part of a growing team where your...

  • Bilingual Customer Care Associate

    1 day ago

    Markham, Canada Bilingual Source Full time

    Bilingual Lease Maturity Specialist (French Required) - Markham, ON (Hybrid role) Introduction Are you ready to take your career to the next level in a fast-moving and collaborative environment? Our client is seeking a Bilingual Lease Maturity Specialist who speaks French and English fluently. This is your opportunity to be part of a growing team where your...

  • Bilingual Customer Care Associate

    1 day ago

    Markham, Canada Bilingual Source Full time

    Bilingual Lease Maturity Specialist (French Required) - Markham, ON (Hybrid role) Introduction Are you ready to take your career to the next level in a fast-moving and collaborative environment? Our client is seeking a Bilingual Lease Maturity Specialist who speaks French and English fluently. This is your opportunity to be part of a growing team where your...

  • Bilingual Customer Service

    2 days ago

    Markham, Canada Infinite HR Associates Full time

    We are currently looking for a Bilingual Customer Service Associate who will serve as the primary liaison between our clients and the company, ensuring a seamless and positive experience. This role involves addressing client inquiries, resolving issues, and collaborating with internal teams to uphold the highest standards of customer satisfaction. **Key...

  • Bilingual Customer Mediation Specialist

    1 week ago

    Markham, Canada Honda Canada Full time

    Job Description: The Bilingual Customer Mediation Specialist is responsible for responding to customer inquiries, feedback and escalations that were received through the Inbound Customer Care representative team (Sykes). They are responsible for top tier customer service and providing Honda Canada's position to complaints. Associates are also responsible for...

  • Bilingual Auto Finance Lease Specialist

    5 days ago

    Markham, Canada Bilingual Source Full time

    A recruitment agency in Markham is seeking a Bilingual Lease Maturity Specialist fluent in French and English. This role involves collaborating with customers to support the lease maturity process, ensuring a positive experience while managing lease returns and adjustments. Candidates should have 1-3 years of experience in customer service, proficiency in...

  • Bilingual Customer Care Expert

    2 days ago

    Markham, Canada Hallmark Full time

    Submit your information for this opportunity Bilingual Customer Care Expert - Markham, On **Key Responsibilities & Duties**: As a Customer Care Expert, you will: - Provide information on Hallmark products, programs and systems and assists with process as required - Research issues to identify underlying causes, consult with internal teams and CSS...

  • Customer Care Associate

    2 days ago

    Markham, Canada Precise ParkLink Inc. Full time

    Company Description: As Canada's parking industry leader for 30 years, our expertise in providing full-service parking solutions has evolved into urban mobility intelligence. We now innovate and support solutions required for all modes of transportation including public transit, parking, and electric car charging stations. Job Summary: The Customer Care...