Office Manager

2 weeks ago

Edmonton, Canada Londonderry Dental Centre II Full time

**WE ARE HIRING an Office Manager** to support our daily operations at Londonderry Dental Centre II.

**Who do we have in mind?**
- We are looking for someone with **drive and passion** for customer service, who is able to manage the business leading by example
- **Our most important asset is our people**, so we need someone ready to hire and develop A-players with transparency and respect
- Someone willing to work alongside the team to **promote alignment** in helping our patients get healthy, and stay healthy, by providing the highest quality clinical experience to every patient, **through improved treatment planning** within the practice and clinical team.
- Last but not least, we want a fast learner, a critical thinker capable of turning data into knowledge with experience managing dental KPI’s.

**What would you be accountable for?**
- Achieve the annual revenue budget
- Re-activate our current patient base that have unscheduled hygiene
- Support ongoing management of pre-booking appts.
- Manage and maintain a staffing strategy that manages staff efficiency
- Manage and maintain a dental supply strategy by working with your team and external vendor.
- Increase our customer satisfaction and constantly measure our KPI’s
- Performance management with an open communication policy
- You will be accountable for being creative, from conflict resolution to new initiatives creativity is a plus, we want to hear your ideas.

**In terms of qualifications?**
- Not going to lie this is a challenging role, so you will need to have 3 to 5 years of experience leading a team
- The dental field is highly regulated environment, so we are looking for someone with experience managing a dental or medical office.
- Bachelor’s Degree in business administration or related area.

**What do we offer?**
- We have a great benefits Package with extended Health Care
- Salary abodes the market with an extra bonus
- Mentorship and training programs

If you believe that this could be an exciting challenge for you, please apply,** we want to meet you**

Londonderry Dental Centre II is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please inform us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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