Office Manager

**Who we are**

Precise Parklink (West) Ltd. is a full-service parking management and parking technologies company, headquartered in both Edmonton & Calgary, AB. Precise Parklink (West) Ltd. operates business units in both commercial and institutional environments throughout Saskatchewan and Alberta to automate parking control, and act as a full-service manager.

Precise Parklink (West) Ltd. (PPWL) needs a highly competent individual to complement our Edmonton team. Precise ParkLink (West) Ltd. is seeking a Parking Office Manager to join our team. As part of our team, you will work in a friendly and open environment with individuals from diverse backgrounds, fostering a positive and inclusive workplace. Your primary responsibility will be to provide superior customer service, exceeding the expectations of our customers and clients.

Precise Parklink (West) Ltd. offers a competitive salary, benefits and a great work environment.

**Key Attributes**:We are looking for an individual who possesses the following qualities:

- Previous experience in the Parking Management/Operations environment is an asset
- Excellent Computer Skills: Microsoft Office Products, ability to use our internal software systems
- Self-starter
- Motivated, outgoing and energetic
- Ability to be adaptable and flexible
- Excellent problem-solving skills
- Excellent communication skills, oral and written
- Experience with high volume office setting
- Well organized
- Task oriented
- Ability to work with mínimal supervision

**Key Responsibilities**:As an Office Manager, your responsibilities will include:

- Liaising with contractors, maintenance department, equipment supplier and Landlord/Property Managers
- Coordinate and plan for office services including
- Manage vendors providing services in our office
- Manage Tools and technology used in our office
- Ordering and managing office supplies
- Implement new administrative procedures
- Establish work priorities ensure procedures are followed and deadlines are metNew site set-up
- Ordering equipment, signs and maintenance
- Preparing/initiating/configuring software tools used at the parking lot
- Working with a team to understand all roles and responsibility our company must undertake at each of our locations
- Maintaining regular communication with our clients and PPWL team members.
- Responding to requests or issues in a timely manner to ensure the highest level of customer service
- Initiating and following up on customer or PPWL team members requests and issues while maintaining a business relationship with each site's landlord and/or Property Manager
- Assisting with month end reporting for our clients, ensuring information packages sent to clients are comprehensive and include valuable operational information on what occurred in the last month
- Managing online tools used to sell and promote our parking locations
- Facilitate resolution, or the prevention of, issues/problems for Calgary operations, and or related functions of Edmonton (head office) or Saskatchewan office/operations.
- Enhance and develop policies, procedures and service systems to meet the goals of PPWL Operations
- Handle Customer enquiries and complaints
- Performs other duties as required

Pay: $22.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)
- Office management: 1 year (preferred)

**Location**:

- Edmonton, AB (required)

Work Location: In person