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Receptionist & Support Services Administrator - 4

3 weeks ago

Cambridge, Canada Cowan Insurance Group Full time

You're passionate about **delivering outstanding customer service** in a **fast-paced environment**

You’re a **communicator **- strong communication skills both verbally and in writing.

You’re **self-motivated** - able to work independently and as a team.

If you’re answer is yes, check out our **Receptionist and Support Services Administrator **role at Cowan Insurance Group.

**What’s the ask?**

For this 4-month contract, the Receptionist and Support Service Administrator will provide exemplary customer service for branch customers and manage external and internal mail.

**What you will do**:

- Greeting walk-in clients and prospects
- Answering screening and forwarding incoming phone calls
- Prepare, receive and distribute incoming mail
- Maintain supplies and front office manuals
- Receive and process client payments
- Retrieve and scan policy documents
- Support colleagues and management as required
- Back-up support for the mailroom
- Providing administrative support to other departments as needed
- Performing other duties as assigned

**What will you bring**:

- Previous reception experience
- Strong customer service and caring attitude
- Demonstrates sound judgement, ethics and integrity
- Strong organizational skills
- Proficiency with Microsoft Office Products
- Ability to prioritize & adapt to work in a fast-paced environment

**Who we are**
Canadian-owned and operated, Cowan Insurance Group is a leading independent insurance brokerage and consulting operation, providing real value to our clients. With over 500 employees hired out of 6 locations across Canada, we’re proud to have been named one of Canada’s Best Managed Companies since 2012.

We partner with leading national and international insurance companies to:

- deliver insurance and risk management solutions to businesses, organizations and individuals
- advise on and create retirement, group benefits, disability management and international benefits programs for employee groups.

We also offer wealth and asset management as well as financial and succession planning services to individuals, and specialize in property, casualty and credit insurance.

**What sets us apart?**

**Be in good company**
***Integrity matters. It drives our award-winning workplace culture and fuels our collective desire to help our clients, employees, and communities thrive.

**Challenge your thinking**
***You're valued for your passion, drive and creativity. The pace is fast but the work is meaningful, interesting, and complex, just the way you like it.

**Grow together**
We believe in your potential. If you’re looking to develop your expertise with learning opportunities and mentoring, we’ll make that happen.

**Benefits and perks**
- Competitive salary
- Company-paid training and development courses
- Community involvement

**Are you interested?**

Please apply

While we appreciate the interest of all applicants, we will contact only those selected for interviews. If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision.