Floater Receptionist/administrative Assistant

5 days ago


Cambridge, Canada Wilson Health Services Full time

Wilson Health Services was founded in June of 2001 by Dr. Jason Wilson. The office has grown over the years and is now a bustling multidisciplinary office. We have 4 clinics and each of our clinics team includes Chiropractors, Registered Massage Therapists, Physiotherapists, Naturopaths and Chiropodists. We offer state of the art therapies like Shockwave, Class 4 Laser, Decompression and Fox laser for Fungal Nail removal.
- **The successful individual is one that is looking to make Customer Service and Medical Office Administrationa career and MUST be willing to travel between all 4 clinics to cover days off and vacation**_

Seeking an energetic individual to work in a established multidisciplinary clinic. Our clerical support staff are trained to ensure smooth flow within our clinic and ensure that the various duties related to running a health care office and managing patient files is done in a friendly, professional, organized, and efficient manner.
- **REQUIRED**_ **Academic & Work Experience**
- Minimum of 2 year experience in Administration/Reception dealing directly with patients preferred.
- **REQUIRED**_ **Skills & Knowledge**
- Strong computer skills including Microsoft Office, and patient management software
- Organized and detail oriented
- Basic accounting skills and Point of Sale Knowledge
- Superior Customer Service Skills
- Superior Communication/Interpersonal Skills
- Understanding of Record Retention for Medical Offices
- Adapts easily to new situations
- Previous experience with WSIB and MVA claims
- Medical admin course an asset
- **Responsibilities include, but are not limited to**:_
- Act as an ambassador for the Clinic
- Manage the front desk and coordinate patient care
- Answer telephone calls and direct them accordingly
- Greet and Check in Patients - complete all necessary forms
- Maintain patient database, and patient files
- Process all patient payments (cash, visa, Mastercard, Interac)
- Process all WSIB and MVA claims
- Generate Clinic reports as required for patient follow up, daily and weekly balancing, and practitioner compensation
- Ensure Clinic is tidy at all times, some light laundry for linens used in treatment rooms
- Manage all orthotic and shoe orders
- Manage multiple health care practitioners individual needs
- Willing to learn new things
- Reprocessing and sterilization of medical equipment

**This will include early mornings (730am) and late evenings (7pm) at all clinics.**

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 25-30 per week

**Salary**: $16.00-$20.00 per hour

**Benefits**:

- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- On call
- Weekend availability

Ability to commute/relocate:

- Cambridge, ON: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- Are you willing to travel between all 4 clinics in Cambridge, Guelph, Kitchener & Paris?

**Education**:

- Secondary School (required)

**Experience**:

- administrative assistant: 2 years (preferred)
- receptionist: 2 years (preferred)

Licence/Certification:

- drivers licence (required)

Work Location: On the road



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