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Office Manager
2 weeks ago
ISN Technologies, is currently looking for a Branch Office Manager in your area. We are a growing company who proudly provides our customers with comprehensive solutions for pest-free living. The Office Manager is an intregral part of the branch management team. Leading the Customer Service Representatives, the Office Manager enjoys creating and managing systems, is a hands-on problem solver, and has a passion for exemplary customer service. We offer competitive base pay + bonuses based on team performance, paid time off, paid Company holidays, and benefits including medical, dental, vision and voluntary life If this opportunity interests you and you meet the criteria, we encourage you to apply
**Responsibilities**
The work of the Office Manager will be fast-paced, multi-faceted, engaging, challenging and rewarding. The primary responsibilities of the position include:
- Managing input of customer contracts
- Ensuring data accuracy through audits and quality assurance checks
- Assisting with routing and scheduling
- Delivering 5-star customer service with every customer interaction
- Developing and managing systems for office efficiencies
- Maintaining customer accounts
- Hiring and training office staff and building the culture of the office team
- Build positive relationships with peers, technicians, and sales professionals
- Completing software audits and reports, as assigned
- Following up with customers and check for overall account satisfaction
- Notating details on customer accounts
Working Conditions and Physical Demands The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Regular written and verbal communication required
- Regular standing, walking, and sitting
- Regular use of computers and telephone systems
- Moderate noise level
**Job Types**: Part-time, Full-time
**Salary**: $28.55-$30.72 per hour
**Benefits**:
- Language training provided
Schedule:
- Monday to Friday
- Weekend availability
Work Location: One location
