Office Manager

2 weeks ago

Waterloo, Canada Koert Plumbing Limited Full time

Located in Waterloo, Ontario, Koert Plumbing is a full-service plumbing company serving Kitchener-Waterloo region, specializing in plumbing, water treatment and bathroom renovations. With each project, regardless of size, our goal is to exceed our customer’s expectations in quality, service, and customer care.

We are currently looking for an **Office Manager**for an **18 month contract** to join our team

The Office Manager will work directly with the President at Koert Plumbing Ltd and will appeal to a self-motivated, open-minded and confident individual who thrives with variety in their daily activities and takes exceptional care for the details in their work.

The responsibilities and functions of the Office Manager are to coordinate, complete and oversee all administrative duties for the office and ensuring that the office operates efficiently and smoothly. Impeccable organizational skills, and the ability to effectively communicate are essential. Additional responsibilities include:

- Returning necessary phone calls and dealing with or starting processes as required.
- Reviewing all completed work orders to ensure completion and assist the President in determining specialty product needs by liaising with Suppliers.
- Assist with task updates for training and procedure manuals and monitor and update as required.
- Proactively seek to assist and be an active participant in the continual growth and development of the company.
- Act as lead and point person for the implementation of new Field Service Management Software which will include assisting with implementation and training.

**Skills**
- Strong organization and time management skills are a must.
- Advanced written and verbal communication skills.
- Accuracy and attention to detail and highly advanced administration skills.
- Multi-tasking abilities in a fast-paced environment at times.
- Advanced working knowledge Microsoft Office suite of programs.
- Experience with Quickbooks Online will be considered as asset.
- Ability to following specific instructions and adaptable to ebbs and flows of different work demands and able to effectively manage high volumes.
- A self-starter who is resourceful to find possible solutions to problems that arise and is coachable and brings with them a positive attitude

**Special consideration to experience in the following**:

- Related experience in Executive or Administrative assistance, particularly in a Plumbing, Construction or Trade related industry
- Experience in maintaining calendars and schedules with ever changing and moving timelines.
- Social Media Platforms (Instagram, Facebook, Google)
- Experience with Service Titan or other Customer Relationship Management Software would be considered an asset.

**Job Types**: Full-time, Fixed term contract
Contract length: 18 months

**Salary**: $50,000.00-$60,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Day shift

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Waterloo, ON: reliably commute or plan to relocate before starting work (required)

Work Location: One location

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