Administrative Specialist

2 weeks ago

Etobicoke, Canada Support Ontario Youth Full time

**Introduction**:
Support Ontario Youth is committed to our team members and clients. We work very hard to foster a culture that allows us to be our authentic selves. We know that clear communication, collaboration, and teamwork is the key to a successful workplace.

We are looking for **Administrative Specialist **to help support our driven, focused and expanding team. We welcome the experience of someone who is responsible, reliable, and highly professional, that’s also energetic and a tenacious team player.

Your ability to multi-task and manage your own work and projects is essential to this position, as you will be responsible for getting tasks and projects done efficiently against pre-determined deadlines.

You need to be proactive, resourceful, a good problem solver and organized with strong attention to detail. You are also efficient and comfortable working in a traditional and virtual team environment.

Ideally, you are also creative and enjoy writing and editing and have a good understanding of public communications. Part of the role will be to support our team with creating, strategizing and organizing content that aligns with our company objectives.
- Can communicate with customers and colleagues in a professional manner
- Are a natural people-person who can address client requests and concerns
- Have the initiative to take on other tasks to help the team succeed
- Can maintain confidentiality and exercise tact and good judgment
- Are punctual with good organization and time management skills
- Can work independently and as part of a team

**Job Summary, responsibilities, and duties**:

- Manage incoming phone calls (screen, organize, and facilitate, and direct each call) as required
- Provide administrative support to our projects and teams
- Enter data into the customer relationship management (CRM) with complete accuracy
- Record, finalize and organize minutes for meetings
- Other responsibilities and accountabilities as assigned by management

**Qualifications and Skills**:

- Able to work in-person, at the office 5/week - flexible on schedule when work happens outside of pre-set office hours
- Strong communication and interpersonal skills
- Ability to multi-task and pivot as priorities may shift quickly
- Strong attention to detail and superior organization skills
- Results-oriented and comfortable working in an evolving and fast-paced environment
- Ability to ask questions to ensure accuracy of work
- Proficient in MS Office with expertise in Microsoft Word, PowerPoint and Excel
- Experience in an office environment in an administrative capacity would be considered an asset
- Exposure to the skilled trades environment would be a bonus but is not necessary
- Fluent in English; French is an asset but not required
- Must be available to start immediately

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