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Tutoring Administrative Assistant

2 weeks ago

Sarnia, Canada Lambton College Full time

This is a regular part-time support staff Bargaining Unit position reporting to the Associate VP, Student Success, working 24 hours per week at an hourly rate of $22.47.

Under the guidance and direction of the Administrator, works as an integral part of the team providing administrative support to tutors and exceptional customer service to students and the college community. This service provides academic support for students and contributes to student success and retention.

**Specific Accountabilities**:

- First point of contact for students, faculty, staff, prospective students, the college community, and more, regarding tutoring inquiries- Oversees a variety of office administration duties: maintains departmental computer drive; typing; office supplies; maintenance of current contact lists; and files and records
- Creates, updates, and maintains tutor training documents and manuals
- Creates, updates, and maintains communications material to promote Tutoring Services, including but not limited to, posters, PowerPoint slides, presentations, e-newsletters, etc.
- Helps onboard and train new tutors on tutoring reservation system
- Helps manage and oversee tutoring reservation system
- Coordinates appointments, meetings, workshops, and other scheduling related activities
- Requires effective time management skills to meet the peak business cycle demands.

Organizational skills, ability to meet deadlines, and attention to detail is required**Qualifications**:

- 2 year post secondary diploma
- 2 years of experience providing advanced customer service
- Experience providing administrative support in a fast-paced office environment
- Exceptional customer service skills
- Organizational skills, ability to meet deadlines, and attention to detail is required
- Strong technical skills - working in a Microsoft Office environment

Lambton College is committed to an inclusive, barrier-free selection process. If contacted regarding this competition, please advise the interview coordinator of accommodation measures you may require during our selection process. Information received relating to accommodation needs of applicants will be addressed confidentially.

**Employee Perks**:
Lambton College provides a wide range of exciting opportunities for both unionized and non-unionized positions with competitive total compensation packages, wages and benefits.

**Investing in our People**:
Lambton College is committed to the personal and professional growth of all our employees. Employees of Lambton College are incredibly valued and part of a transformative adventure. They enjoy an engaging and vibrant culture where they are encouraged to realize their full potential via development opportunities and accessible, supportive employee wellness initiatives.

Investing in our People

**Lifetime Retirement Pension - Defined Benefit Pension Plan**:
Our employee benefit package includes a defined benefit pension to help you create a secure future. The CAAT Pension Plan provides you with a predictable lifetime retirement income, survivor benefits, early retirement options, and more without the stress of making investment decisions. CAAT makes it easy for you to build stable, secure retirement income while you work.

Lifetime Retirement Pension - Defined Benefit Pension Plan:

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