Sales & Finance Manager

4 days ago

North Vancouver, Canada The Jim Pattison Auto Group Full time

Jim Pattison Hyundai Northshore has a new opportunity for a Sales & Finance Manager to join our team If you are a results-oriented and passionate about providing exceptional customer experience, this is the opportunity for you

What we offer...
- Competitive commission and bonus plans.
- We have premium products with highly effective prices at our high-volume location.
- State-of-the-art amenities.
- Flexible schedules.
- Manufacturer and in-house training are provided.
- Exclusive access to vendor promotions, offers and purchase programs.
- Recognition and rewards program.
- Comprehensive benefits package.
- Amazing colleagues, great working environment, and a team building culture

A day in the life...
Our Sales & Financial Services Manager is responsible for customer satisfaction and retention and the profitability of the sales department and offering a consultative, customer-focused approach to vehicle financing and leasing. You will fulfill responsibilities by demonstrating knowledge of the potential market, established performance standards and an acute sense of the profitability potential of each department.
- Generating additional income for the dealership by selling financing and insurance programs, and other appropriate after-sales products, to purchasers of new and used vehicles.
- Completing all paperwork and arranges for delivery and registration of the vehicle.
- Working with customers to resolve issues.
- Attending/completing required training and department meetings as required.
- Keeping abreast of the manufacturer’s current finance and leasing programs and promotions and those of the banking institutions.
- Providing the sales team with up-to-date information on financing and leasing programs, on an ongoing basis.
- Providing the sales team with training on the advantages of financing, insurance and extended warranty programs, as well as how to prepare customers for the services provided by the Financial Services Advisor.

What we look for...
- Automotive Sales Manager experience.
- Minimum 5 years of customer service experience in a sales capacity.
- VSA Certification.
- Demonstrate a high degree of accuracy, sound business judgment and attention to detail.
- Ability to identify and resolve issues effectively and efficiently.
- Excellent organizational and realistic time management skills.
- Ability to work well in a team and on own initiative.
- Confident working under pressure and able to prioritize work for self and others.
- Clear, concise and professional written and verbal communication skills.
- Ability to deal diplomatically with client queries/concerns and diffuse potentially difficult situations.
- Valid BC Driver's License and a positive can-do attitude

More about us

We would like to thank all applicants for their interest in this exciting opportunity, however, only those selected for an interview will be contacted directly.

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